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Healthcare Resource Centers - Community Substance Abuse Centers

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Contact Information
130 Southampton Road Suite 4, Westfield, MA, Massachusetts 01085
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Detailed Information

Healthcare Resource Centers: Comprehensive Addiction Treatment in Westfield, MA

Located at 130 Southampton Road in Westfield, Massachusetts, the Healthcare Resource Centers (HCRC) offer specialized treatment for individuals grappling with opioid addiction. This center is recognized as a leading provider of Medication-Assisted Treatment (MAT), creating a structured and supportive environment designed to guide patients toward sustainable recovery. Their approach is centered on patient-focused care, acknowledging the unique challenges faced by each individual.

Specialized Treatment and Services

HCRC Westfield is primarily focused on delivering high-quality Medication-Assisted Treatment. This evidence-based approach is crucial for managing the physiological aspects of addiction, helping patients stabilize their lives and engage fully in the therapeutic process. The primary medication utilized is methadone, which effectively manages severe withdrawal symptoms and significantly reduces cravings, allowing for better concentration on long-term recovery goals.

The facility integrates several essential services alongside medication management:

  • Medical Assessments and Testing: Comprehensive evaluations to ensure safe and effective treatment planning.
  • Counseling Services: Individual and group therapy sessions are vital components, addressing the behavioral, emotional, and social factors contributing to substance use.
  • Supportive Environment: The center cultivates a non-judgmental and welcoming atmosphere where patients feel safe and encouraged throughout their journey.

Accessibility and Operational Details

HCRC Westfield is dedicated to making recovery accessible. They accept a variety of payment options to reduce financial barriers to treatment, including Medicaid, Medicare, and most major insurance plans. Grant funding and self-pay options are also available. For veterans, the center participates in the VA Community Care Network through Optum and TriWest at many locations, although prior authorization is typically required.

The treatment center operates on a consistent schedule to serve its patient population. While hours can vary, the facility is generally open Monday through Friday from 6:00 am to 2:00 pm, and on Saturdays from 8:30 am to 12:00 pm. The center is closed on Sundays, with holiday hours requiring an appointment. Prospective patients can reach out directly to HCRC Westfield by calling 413.603.1934 to take the first step toward treatment and recovery.

Frequently Asked Questions (FAQs)

What is Medication-Assisted Treatment (MAT)?

MAT is the use of medications, combined with counseling and behavioral therapies, to treat substance use disorders. At HCRC Westfield, methadone is the primary medication used to manage opioid withdrawal symptoms and reduce cravings.

Do I need an appointment for treatment?

While the center operates specific daily hours for services, it is best to call 413.603.1934 for an initial assessment or to schedule an appointment, especially regarding holidays or specific service needs.

What types of insurance are accepted at HCRC Westfield?

HCRC Westfield accepts various forms of payment, including Medicaid, Medicare, and most major insurance plans. They also offer self-pay options and utilize grant funding to assist patients.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Service Setting
Outpatient, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment
Opioid Medications used in Treatment
Methadone used in Treatment, Naltrexone used in Treatment
External Opioid Medications Source
Other contracted prescribing entity
Type of Alcohol Use Disorder Treatment
Does not treat alcohol use disorder
Type of Opioid Treatment
Federally-certified Opioid Treatment Program
Methadone maintenance
Accepts clients using MAT but prescribed elsewhere
Maintenance service with medically supervised withdrawal after stabilization
Pharmacotherapies
Methadone
Treatment Approaches
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Facility Operation
Private for-profit organization
License/Certification/Accreditation
State substance use treatment agency
Commission on Accreditation of Rehabilitation Facilities (CARF)
SAMHSA certification for opioid treatment program (OTP)
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