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Eleanor Health - Asheville

Contact Information
39 McDowell Street, Asheville, NC, North Carolina 28801
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Detailed Information

Eleanor Health – Asheville: Compassionate, Whole-Person Addiction Treatment

Eleanor Health in Asheville, North Carolina, offers comprehensive and compassionate care for individuals seeking recovery from substance use disorders and co-occurring mental health conditions. Understanding that the journey to recovery is unique for everyone, Eleanor Health adopts a patient-centered approach, providing services designed to meet individuals where they are, whether through in-person or virtual care options.

Personalized and Evidence-Based Care

The foundation of Eleanor Health’s program lies in delivering evidence-based treatments tailored to each person’s specific needs and recovery goals. Their treatment plans are highly flexible, focusing on a holistic recovery that addresses not just the addiction, but the overall well-being of the individual.

Core Treatment Services Include:

  • Medication-Assisted Treatment (MAT) for Alcohol, Opioid, and Stimulant Use Disorders.
  • Individual and Group Therapy/Counseling.
  • Psychiatry services for managing co-occurring mental health conditions.
  • Peer and Health Coaching to provide non-judgmental support and guidance.
  • Case management to connect patients with essential community resources.

A Judgement-Free Approach to Recovery

Eleanor Health operates with a philosophy of “No Judgement, No Stigma.” They recognize that recovery is often a complex and non-linear process. The clinical team, including medical providers and therapists, works alongside patients to help them achieve the goals they set for themselves, even if those goals do not initially include abstinence. This supportive and empowering environment ensures that patients feel seen, heard, and fully supported throughout their healing process.

With an accessible model that accepts many major insurance plans—including Aetna, Blue Cross & Blue Shield, United Healthcare, and select Medicare/Medicaid plans—Eleanor Health strives to remove financial barriers to necessary care. By integrating virtual treatment options, they make high-quality addiction services available remotely across North Carolina, fitting care into the patient’s daily schedule.

If you or a loved one is struggling with addiction, Eleanor Health provides a pathway forward focused on whole-person healing and long-term stability.

Frequently Asked Questions

What types of addiction does Eleanor Health treat?

Eleanor Health treats a variety of substance use disorders, including Alcohol Use Disorder, Opioid Use Disorder, Meth Use Disorder, and Prescription Drug Addiction, often alongside co-occurring mental health conditions.

Is treatment provided in-person or online?

Eleanor Health offers both in-person outpatient services at locations like Asheville (39 McDowell Street) and flexible virtual/online outpatient treatment options available throughout the state of North Carolina.

Does Eleanor Health require abstinence as a condition for treatment?

No. Eleanor Health’s treatment is driven by the goals set by the patient. Their plans are focused on helping the individual achieve their specific goals, emphasizing a reduction in harm and improved quality of life.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Detoxification
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Intensive outpatient treatment
Regular outpatient treatment
Age Groups Accepted
Young Adults
Adults
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Medicare
Medicaid
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Detoxification (medical withdrawal) Services
Alcohol Detoxification
Benzodiazepines Detoxification
Cocaine Detoxification
Methamphetamines detoxification
Opioids detoxification
Medication routinely used during detoxification
Type of Opioid Treatment
Buprenorphine detoxification
Buprenorphine maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Accepts clients using MAT but prescribed elsewhere
Lofexidine or Clonidine detoxification
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
No formal relationship with prescribing entity
Pharmacotherapies
Acamprosate (Campral®)
Disulfiram
Buprenorphine with naloxone
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Clonidine
Medication for mental disorders
Nicotine replacement
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Complete medical history/physical exam
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Housing services
Assistance with obtaining social services
Recovery coach
Mentoring/peer support
Employment counseling or training
Facility Operation
Private for-profit organization
License/Certification/Accreditation
State substance use treatment agency
Commission on Accreditation of Rehabilitation Facilities (CARF)
Special Programs/Groups Offered
Pregnant/postpartum women
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
HIV testing
Metabolic syndrome monitoring
Testing for Hepatitis C (HCV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Education and Counseling Services
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Case management service
Mental health services
Social skills development
Transportation assistance
Language Services
Sign language services for the deaf and hard of hearing
Find Help (877) 922-8999