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Jacksonville VA Outpatient Clinic

Contact Information
2580 Henderson Drive, Jacksonville, NC, North Carolina 28546
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Detailed Information

Jacksonville VA Outpatient Clinic: Dedicated Care for Veterans

The Jacksonville VA Outpatient Clinic, part of the VA Fayetteville Coastal Health Care system, stands as a vital resource for veterans in the Jacksonville, North Carolina area. This clinic is dedicated to providing comprehensive, personalized care tailored to the unique needs of those who have served our nation. Located conveniently on Henderson Drive, the facility offers a wide range of services aimed at promoting the overall health and well-being of veterans, with a strong focus on both physical and mental health recovery.

Comprehensive Health Services and Support

At the core of the Jacksonville VA Outpatient Clinic’s mission is the provision of accessible and integrated healthcare. The clinic delivers essential primary care services, ensuring veterans have continuous access to routine medical examinations, preventative care, and management of chronic conditions. Beyond standard primary care, the clinic integrates specialized services, including mental health support, which is critical for addressing various challenges veterans often face, such as PTSD, depression, and substance use disorders. This holistic approach ensures that all aspects of a veteran’s health are addressed under one coordinated care team.

Addressing Substance Use and Recovery

A crucial component of the integrated services offered is the support for addiction treatment and recovery. Recognizing the complexities of substance use disorders, the clinic offers various modalities for managing and overcoming dependency. Veterans can access dedicated mental health care staff through their primary care team or by reaching out directly to the clinic’s mental health line. The program emphasizes personalized treatment plans that may include counseling, group therapy, and medication-assisted treatment (MAT) when appropriate. The goal is to support veterans through every stage of their recovery journey, providing the tools and resources necessary for long-term sobriety and improved quality of life. The focus remains on dignity, respect, and evidence-based practices.

Key Features of the Clinic

  • Primary Care Services
  • Specialized Mental Health and Counseling
  • Support for Addiction Treatment and Recovery
  • VA Health Connect Services
  • Accessible Location at 2580 Henderson Drive, Jacksonville, NC

The staff at the Jacksonville VA Outpatient Clinic are committed professionals who understand veteran culture and the sacrifices made. They work tirelessly to create a welcoming and therapeutic environment, ensuring that veterans feel safe and supported while pursuing their health goals. For scheduling appointments or general inquiries, veterans can contact the main phone line.

Frequently Asked Questions

What are the clinic’s main contact methods?

The main phone number for the Jacksonville VA Outpatient Clinic is 910-353-6406. For urgent health advice, the VA Health Connect line is 855-679-0074.

Does the clinic offer emergency services?

The Jacksonville VA Outpatient Clinic provides outpatient care and is not an emergency room. For immediate medical emergencies, veterans should call 911.

How do I access addiction treatment services?

Veterans seeking substance use treatment or mental health support can discuss their needs with their primary care team or call the clinic’s dedicated mental health care extension at 910-353-6406, ext. 6817, for specialized assistance.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Outpatient detoxification
Outpatient day treatment or partial hospitalization
Intensive outpatient treatment
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Age Groups Accepted
Young Adults
Adults
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
Type of Opioid Treatment
Buprenorphine maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Accepts clients using MAT but prescribed elsewhere
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
Other contracted prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
Other contracted prescribing entity
No formal relationship with prescribing entity
Pharmacotherapies
Acamprosate (Campral®)
Disulfiram
Buprenorphine with naloxone
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Medications for HIV treatment
Medications for Hepatitis C treatment
Lofexidine
Clonidine
Medications for pre-exposure to prophylaxis
Medication for mental disorders
Nicotine replacement
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Complete medical history/physical exam
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Professional interventionist/educational consultant
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Motivational interviewing
Matrix Model
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
12-step facilitation
Recovery Support Services
Housing services
Mentoring/peer support
Employment counseling or training
Facility Operation
Federal Government
U.S. Department of Veterans Affairs
License/Certification/Accreditation
The Joint Commission
Special Programs/Groups Offered
Veterans
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
HIV testing
STD testing
TB screening
Metabolic syndrome monitoring
Testing for Hepatitis B (HBV)
Testing for Hepatitis C (HCV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Vocational training or educational support
Medical Services
Hepatitis A (HAV) vaccination
Hepatitis B (HBV) vaccination
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Acupuncture
Case management service
Domestic violence services, including family or partner
Early intervention for HIV
Mental health services
Social skills development
Transportation assistance
Integrated primary care services
Language Services
Sign language services for the deaf and hard of hearing
Find Help (877) 922-8999