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PORT Health Services

Contact Information
1309 Tatum Drive, New Bern, NC, North Carolina 28560
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Detailed Information

PORT Health Services – New Bern Clinic

Located in New Bern, North Carolina, PORT Health Services provides crucial outpatient care for individuals struggling with substance use disorders and co-occurring mental health conditions. This private, non-profit center is dedicated to delivering individualized treatment plans, ensuring that care is specifically tailored to each client’s unique diagnosis and situation.

Comprehensive Outpatient Treatment

PORT Health Services specializes in various levels of outpatient care, recognizing that flexible treatment settings are essential for recovery while maintaining daily life responsibilities. Their services include standard outpatient treatment, intensive outpatient treatment (IOP), and partial hospitalization/day treatment programs. This continuum of care allows clients to step down their level of intensity as they progress in their recovery journey.

Integrated Therapeutic Approaches

The facility employs a variety of evidence-based therapies and interventions designed to equip clients with practical skills for long-term sobriety. Treatment models commonly utilized include:

  • Cognitive Behavioral Therapy (CBT)
  • Motivational Interviewing
  • Brief Intervention
  • Contingency Management
  • Matrix Model

These approaches are implemented through individual counseling sessions and group therapy, fostering both personal insight and connection within a restorative environment.

Medication-Assisted Treatment (MAT)

Recognizing the complexities of opioid addiction, PORT Health Services offers comprehensive Medication-Assisted Treatment (MAT) for opioid use disorders, which includes the use of medications such as methadone, buprenorphine (Suboxone), and naltrexone. MAT is integrated with counseling and behavioral therapies to provide a holistic approach to managing withdrawal and preventing relapse. The center also utilizes other medications like Acamprosate and Disulfiram when appropriate for other substance use issues.

Who They Serve

PORT Health Services is equipped to serve adults and young adults (ages 5+) seeking support for mental health and substance use challenges. They strive to make care accessible by accepting various insurance plans, including Medicaid, Medicare, North Carolina Health Choice, IPRS/State funds, and private insurance such as BCBS, as well as offering a sliding fee scale for payment.

FAQs

What is the primary focus of the New Bern clinic?

The clinic primarily focuses on treating substance use disorders and co-occurring mental health conditions through various outpatient and intensive outpatient programs.

Does PORT Health Services offer treatment for opioid addiction?

Yes, they provide comprehensive Medication-Assisted Treatment (MAT) for opioid use disorders, utilizing medications like methadone, Suboxone, and Vivitrol in conjunction with therapy.

What types of payment or insurance are accepted?

They accept a range of payment options, including Medicaid, Medicare, IPRS/State funds, and various private insurance plans, and also offer a sliding fee scale.

What is the New Bern clinic’s address and contact number?

The clinic is located at 1309 Tatum Drive, New Bern, NC 28560. The main clinic phone number is 252-672-8742, and there is a separate line for the Methadone Program at 252-639-7414.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Outpatient detoxification
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Age Groups Accepted
Children/Adolescents
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
SAMHSA funding/block grants
Type of Opioid Treatment
Buprenorphine maintenance
Federally-certified Opioid Treatment Program
Methadone maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Methadone used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
Type of Alcohol Use Disorder Treatment
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
No formal relationship with prescribing entity
Pharmacotherapies
Acamprosate (Campral®)
Disulfiram
Methadone
Buprenorphine with naloxone
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Clonidine
Medication for mental disorders
Nicotine replacement
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Matrix Model
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State substance use treatment agency
Commission on Accreditation of Rehabilitation Facilities (CARF)
SAMHSA certification for opioid treatment program (OTP)
Drug Enforcement Agency (DEA)
Special Programs/Groups Offered
Adult women
Clients with co-occurring mental and substance use disorders
Testing
Breathalyzer or blood alcohol testing
Drug or alcohol urine screening
HIV testing
STD testing
TB screening
Testing for Hepatitis B (HBV)
Testing for Hepatitis C (HCV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Language Services
Sign language services for the deaf and hard of hearing
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