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Rochester General Hospital - Addiction Services

Contact Information
490 East Ridge Road, Rochester, NY, New York 14621
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Detailed Information

Rochester General Hospital – Addiction Services: A Path to Recovery

Located at 490 East Ridge Road in Rochester, NY, Rochester General Hospital – Addiction Services is dedicated to providing comprehensive and compassionate care for individuals struggling with substance use disorders. Recognizing that addiction is a complex, chronic disease, the program offers a spectrum of evidence-based treatments tailored to meet the unique needs of each patient. The goal is not just abstinence, but sustainable recovery and improved overall quality of life.

Integrated Approach to Treatment

Effective addiction recovery often requires addressing both the physical dependency and the underlying mental health concerns that frequently coexist. The program emphasizes an integrated approach, ensuring that co-occurring mental health conditions (such as depression, anxiety, or trauma) are treated concurrently with the substance use disorder. This holistic perspective maximizes the potential for long-term success, equipping patients with the tools needed to navigate challenges post-treatment.

Core Services Provided

Treatment at this facility includes a variety of modalities designed for flexibility and depth of care. Services are structured to accommodate different stages of recovery, from initial stabilization to ongoing support.

  • Medication-Assisted Treatment (MAT): Utilizing medications like buprenorphine, naltrexone, and disulfiram, combined with counseling, to manage cravings and withdrawal symptoms.
  • Individual Counseling: One-on-one sessions with licensed therapists to explore the root causes of addiction, develop coping strategies, and set personal recovery goals.
  • Group Therapy: Structured sessions fostering peer support, providing a safe environment for sharing experiences, and practicing new communication skills.
  • Intensive Outpatient Program (IOP): A structured treatment level for those who require significant clinical support but do not need 24-hour supervision.
  • Continuing Care Planning: Essential support services and resources to aid in the transition back to daily life and prevent relapse.

Commitment to Patient Well-being

The clinical team at Rochester General Hospital – Addiction Services is composed of experienced professionals, including addiction specialists, licensed clinical social workers, and certified addiction counselors. They operate with a deep commitment to treating every patient with dignity and respect, fostering an environment where healing can truly begin. By focusing on behavioral health, medical stability, and long-term sobriety, the program aims to help individuals reclaim their lives and build a foundation for a healthier future.

Frequently Asked Questions (FAQs)

What types of insurance are accepted for treatment?

As a facility under Rochester General Hospital, the program accepts a wide range of public and private insurance plans. It is recommended to contact the admissions team directly to verify coverage details specific to your policy.

Does the program offer services for family members?

Yes, recognizing that addiction impacts the entire family system, services often include family education and counseling sessions to help loved ones understand the disease and establish healthy support boundaries.

How long does the Intensive Outpatient Program (IOP) typically last?

The duration of the IOP is highly individualized, but it generally lasts several weeks to a few months, depending on the patient’s progress and clinical needs. The schedule is flexible to allow patients to maintain work or school obligations.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Residential/24-hour residential
Long-term residential
Hospitals
General Hospital (including VA hospital)
Age Groups Accepted
Young Adults
Adults
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Payment assistance (check with facility for details)
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Buprenorphine maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Accepts clients using MAT but prescribed elsewhere
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
No formal relationship with prescribing entity
Pharmacotherapies
Acamprosate (Campral®)
Buprenorphine with naloxone
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Clonidine
Medication for mental disorders
Nicotine replacement
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive substance use assessment
Interim services for clients
Complete medical history/physical exam
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Cognitive behavioral therapy
Motivational interviewing
Matrix Model
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Housing services
Assistance with obtaining social services
Recovery coach
Mentoring/peer support
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State substance use treatment agency
Special Programs/Groups Offered
Young adults
Adult women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients who have experienced trauma
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
TB screening
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Case management service
Social skills development
Language Services
Sign language services for the deaf and hard of hearing
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