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Norfolk Community Services Board - Tidewater Drive Center

Contact Information
7460 Tidewater Drive, Norfolk, VA, Virginia 23505
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Detailed Information

Norfolk Community Services Board – Tidewater Drive Center

The Norfolk Community Services Board (NCSB) is dedicated to offering comprehensive behavioral health services, including critical addiction treatment and recovery support, to residents of Norfolk, Virginia. The Tidewater Drive Center, located at 7460 Tidewater Dr., serves as a key location for accessing these vital resources. The mission of the NCSB is to promote wellness, recovery, and independence for individuals facing mental health challenges, substance use disorders, and intellectual or developmental disabilities.

Addiction Treatment and Recovery Services

The Tidewater Drive Center is a central hub for individuals seeking help with substance use and addiction. The NCSB utilizes a person-centered approach, recognizing that successful recovery involves treating the whole individual. Services are designed to address the physical, emotional, and social aspects of addiction, fostering long-term recovery and stability.

The spectrum of services typically offered by NCSB in the area of addiction treatment includes:

  • Outpatient counseling for substance use disorders.
  • Medication-Assisted Treatment (MAT) options.
  • Intensive Outpatient Programs (IOP).
  • Referrals for detoxification and residential treatment.

Emphasis on Peer Support and Community Integration

A distinctive feature of the recovery environment at the Tidewater Drive location is the strong emphasis on peer recovery services. Peer support specialists, who have lived experience in recovery, provide invaluable guidance and mentorship. This model encourages mutual support, reduces feelings of isolation, and helps clients navigate the challenges of sustained sobriety within their community.

The center also helps clients connect with essential community resources, providing support beyond clinical treatment, which may include assistance with housing, employment, and education. This holistic focus on reintegration is crucial for establishing a solid foundation for a future free from addiction.

Accessibility and Contact Information

The Tidewater Drive Center is strategically located to be accessible to Norfolk residents, offering scheduled appointments for various services. Additionally, the NCSB operates Emergency Services to provide immediate support during behavioral health crises.

The administrative team and clinical staff at the Tidewater Drive Center are committed to professional, discreet, and high-quality care, serving as a pillar of support for those on the path to recovery.

Frequently Asked Questions

What types of payment or insurance are accepted for treatment?

As a Community Services Board, the NCSB works with various funding sources, including Medicaid, Medicare, and private insurance. Fees are often determined on a sliding scale based on the individual’s ability to pay, ensuring services are accessible regardless of financial status.

Is this location equipped to handle mental health issues co-occurring with addiction?

Yes, the Norfolk Community Services Board is structured to provide integrated services for co-occurring disorders, addressing both mental health conditions and substance use disorders simultaneously for more effective outcomes.

How can I access emergency addiction services?

If you or someone you know is experiencing a behavioral health crisis, you should contact the Norfolk Community Services Board Emergency Services line directly. This service provides immediate support and crisis intervention.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Age Groups Accepted
Young Adults
Adults
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Private health insurance
Cash or self-payment
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Buprenorphine maintenance
Federally-certified Opioid Treatment Program
Methadone maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Methadone used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
Type of Alcohol Use Disorder Treatment
Does not use medication assisted treatment for alcohol use disorder
Pharmacotherapies
Methadone
Buprenorphine with naloxone
Buprenorphine without naloxone
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Matrix Model
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
12-step facilitation
Recovery Support Services
Assistance with obtaining social services
Mentoring/peer support
Facility Operation
Local, county, or community government
License/Certification/Accreditation
State mental health department
Commission on Accreditation of Rehabilitation Facilities (CARF)
Special Programs/Groups Offered
Pregnant/postpartum women
Clients with HIV or AIDS
Clients who have experienced trauma
Testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
HIV testing
STD testing
TB screening
Metabolic syndrome monitoring
Testing for Hepatitis B (HBV)
Testing for Hepatitis C (HCV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Other Services
Treatment for gambling disorder
Treatment for other addiction disorder
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking permitted in designated area
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Case management service
Domestic violence services, including family or partner
Early intervention for HIV
Mental health services
Transportation assistance
Language Services
Sign language services for the deaf and hard of hearing
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