Shawano County Human Services: Comprehensive AODA Services
Shawano County Human Services is dedicated to providing residents with a comprehensive array of Alcohol and Other Drug Abuse (AODA) services. Recognizing the complex nature of addiction, the department focuses on respecting, honoring, and supporting individuals toward an improved quality of life with dignity. The core mission is centered on defining individual needs and wants, and connecting consumers with affordable and appropriate resources within the county.
Behavioral Health Division and Crisis Support
The Behavioral Health Division offers essential services, including immediate assistance for those in crisis. Emergency Services are available to provide face-to-face or telephone crisis counseling, Alcohol and Other Drug assessment, and crucial jail intervention. This team works to establish linkages to short-term case management, inpatient, court, and outpatient services, ensuring a continuum of care for residents facing immediate substance use challenges. For those in need of emergency crisis services, a dedicated crisis line is available at 715-526-3240.
Treatment and Counseling Options
Shawano County Human Services offers various specialized treatment components designed to address diverse needs. Services encompass foundational support such as Information and Referral, which helps individuals navigate the available options. For direct therapeutic intervention, the department provides Counseling Services, Group Therapy Services, and Intensive Outpatient Counseling. Further support includes Evaluation and Assessments to determine the most effective treatment path, Medication and Prescription Monitoring, Alcohol Aftercare Groups for sustained recovery, and targeted Gambling Addiction Counseling.
In addition, the department facilitates the Intoxicated Driver Assessment Program. Following a thorough assessment, a Driver Safety Plan is created, directing individuals toward necessary educational or treatment services. To schedule this assessment, residents can contact Human Services directly at 715-526-4700.
Contact and Location
The Shawano County Department of Human Services is located at W7327 Anderson Avenue, Shawano, WI 54166. Office hours are Monday through Friday, from 8:00 a.m. to 4:30 p.m. General inquiries for Human Services can be directed to 715-526-4700.
Frequently Asked Questions
- How do I start the process for AODA treatment services?
The first step is often contacting Human Services at 715-526-4700 for an evaluation and assessment, which will help determine the most appropriate services based on individual needs. - Is crisis counseling available outside of standard business hours?
Yes, the Emergency Services team provides crisis counseling via telephone or face-to-face intervention. The crisis line is available at 715-526-3240. - What types of services are offered for behavioral health beyond standard counseling?
In addition to individual and group counseling, the department offers intensive outpatient counseling, medication monitoring, and specialized programs like the Alcohol Aftercare Group and the Intoxicated Driver Assessment Program.



