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Shawano County Dept of Human Services

Contact Information
W7327 Anderson Avenue, Shawano, WI, Wisconsin 54166
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Detailed Information

Shawano County Human Services: Comprehensive AODA Services

Shawano County Human Services is dedicated to providing residents with a comprehensive array of Alcohol and Other Drug Abuse (AODA) services. Recognizing the complex nature of addiction, the department focuses on respecting, honoring, and supporting individuals toward an improved quality of life with dignity. The core mission is centered on defining individual needs and wants, and connecting consumers with affordable and appropriate resources within the county.

Behavioral Health Division and Crisis Support

The Behavioral Health Division offers essential services, including immediate assistance for those in crisis. Emergency Services are available to provide face-to-face or telephone crisis counseling, Alcohol and Other Drug assessment, and crucial jail intervention. This team works to establish linkages to short-term case management, inpatient, court, and outpatient services, ensuring a continuum of care for residents facing immediate substance use challenges. For those in need of emergency crisis services, a dedicated crisis line is available at 715-526-3240.

Treatment and Counseling Options

Shawano County Human Services offers various specialized treatment components designed to address diverse needs. Services encompass foundational support such as Information and Referral, which helps individuals navigate the available options. For direct therapeutic intervention, the department provides Counseling Services, Group Therapy Services, and Intensive Outpatient Counseling. Further support includes Evaluation and Assessments to determine the most effective treatment path, Medication and Prescription Monitoring, Alcohol Aftercare Groups for sustained recovery, and targeted Gambling Addiction Counseling.

In addition, the department facilitates the Intoxicated Driver Assessment Program. Following a thorough assessment, a Driver Safety Plan is created, directing individuals toward necessary educational or treatment services. To schedule this assessment, residents can contact Human Services directly at 715-526-4700.

Contact and Location

The Shawano County Department of Human Services is located at W7327 Anderson Avenue, Shawano, WI 54166. Office hours are Monday through Friday, from 8:00 a.m. to 4:30 p.m. General inquiries for Human Services can be directed to 715-526-4700.


Frequently Asked Questions

  • How do I start the process for AODA treatment services?
    The first step is often contacting Human Services at 715-526-4700 for an evaluation and assessment, which will help determine the most appropriate services based on individual needs.
  • Is crisis counseling available outside of standard business hours?
    Yes, the Emergency Services team provides crisis counseling via telephone or face-to-face intervention. The crisis line is available at 715-526-3240.
  • What types of services are offered for behavioral health beyond standard counseling?
    In addition to individual and group counseling, the department offers intensive outpatient counseling, medication monitoring, and specialized programs like the Alcohol Aftercare Group and the Intoxicated Driver Assessment Program.
Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Outpatient day treatment or partial hospitalization
Intensive outpatient treatment
Outpatient methadone/buprenorphine or naltrexone treatment
Age Groups Accepted
Children/Adolescents
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
External Opioid Medications Source
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
Source of Medications Used for Alcohol Use Disorder Treatment
No formal relationship with prescribing entity
Pharmacotherapies
Clonidine
Medication for mental disorders
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Recovery Support Services
Housing services
Assistance with obtaining social services
Employment counseling or training
Facility Operation
Local, county, or community government
License/Certification/Accreditation
State substance use treatment agency
State mental health department
Special Programs/Groups Offered
Adult women
Adult men
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Other Services
Treatment for gambling disorder
Treatment for other addiction disorder
Education and Counseling Services
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking permitted in designated area
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Case management service
Domestic violence services, including family or partner
Mental health services
Transportation assistance
Language Services
Sign language services for the deaf and hard of hearing
Find Help (877) 922-8999