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Helpline Youth Counseling Inc - The Starting Point Program

Contact Information
12440 Firestone Boulevard Suite 316, Norwalk, CA, California 90650
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Detailed Information

Helpline Youth Counseling Inc – The Starting Point Program

Located in Norwalk, California, The Starting Point Program is an addiction treatment service provided by Helpline Youth Counseling (HYC). Dedicated to empowering youth and families in Southeast Los Angeles County and Long Beach since 1971, HYC offers comprehensive, person-centered services focusing on prevention, early intervention, education, and treatment.

Understanding The Starting Point Program

The Starting Point Program focuses on helping individuals navigate the challenges of substance abuse and co-occurring mental health issues. Recognizing the complex nature of addiction, the program employs a trauma-informed and strength-based approach, aiming to build resilience and self-sufficiency for those they serve. The mission is centered on enhancing individual, family, and community health and well-being.

Treatment at The Starting Point Program is designed to be holistic, addressing not just substance use but also the underlying factors contributing to it. The program offers essential support for clients struggling with substance abuse disorders while also providing services for co-occurring mental health conditions. By building trusting relationships, the staff assists young people and adults in effectively coping with challenges and achieving their personal goals for recovery.

Who They Serve

The Starting Point Program is structured to accommodate a diverse range of clients who require specialized care. Their inclusive approach ensures that various populations receive the tailored support they need to succeed in their recovery journey.

Populations served include:

  • Adolescents and Transitional Age Young Adults
  • Adult Women and Men
  • Persons with Co-Occurring Mental and Substance Abuse Disorders
  • LGBT Clients
  • Veterans and Military Families
  • Seniors or Older Adults
  • Pregnant and Postpartum Women
  • Clients Referred From the Court Judicial System
  • Persons with HIV or AIDS
  • Services for the Hearing-Impaired

Program Philosophy

Helpline Youth Counseling’s philosophy emphasizes enhancing resiliency and supporting families to attain self-sufficiency. The agency strives to eliminate barriers to self-sufficiency by offering an array of programs that strengthen family resources. The Starting Point Program is a crucial component of this effort, providing the necessary interventions for long-term health and stability.

Frequently Asked Questions (FAQs)

What services are included in The Starting Point Program?

The program offers substance abuse treatment, early intervention, education, and services specifically tailored for co-occurring mental and substance abuse disorders.

Does The Starting Point Program serve only youth?

While Helpline Youth Counseling primarily focuses on youth and families, The Starting Point Program serves a broad demographic, including adolescents, transitional age young adults, and older adults, including seniors and veterans.

Is this an inpatient or outpatient program?

The Starting Point Program offered by Helpline Youth Counseling is an outpatient treatment service.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Service Setting
Outpatient, Regular outpatient treatment
External Opioid Medications Source
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
Source of Medications Used for Alcohol Use Disorder Treatment
No formal relationship with prescribing entity
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
Treatment Approaches
Brief intervention
Cognitive behavioral therapy
Motivational interviewing
Matrix Model
Substance use disorder counseling
Telemedicine/telehealth therapy
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State substance use treatment agency
State mental health department
Commission on Accreditation of Rehabilitation Facilities (CARF)
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