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Tri County Human Services Inc - Lakeland Outpatient Unit

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Contact Information
5421 U.S. Highway 98 South, Highland City, FL, Florida 33846
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Detailed Information

Tri-County Human Services: Comprehensive Outpatient Addiction and Mental Health Services

Tri-County Human Services, Inc. offers a wide array of vital behavioral health and substance use disorder services across Polk, Hardee, and Highlands Counties in Central Florida. Dedicated to welcoming individuals in need of support, the organization provides both outpatient and residential programs designed to foster recovery and promote lasting wellness. While the organization offers multiple clinics, the Lakeland Outpatient Unit serves as a key resource, delivering specialized care in a supportive environment.

Integrated Approach to Treatment

Recovery is a deeply personal and complex journey, which is why Tri-County Human Services employs an integrated approach to treatment. They understand that substance use and mental health often intersect, and their services address both simultaneously. The Lakeland Outpatient Clinic, for example, offers primary mental health and psychiatric services alongside its addiction treatment programs, ensuring that clients receive holistic and comprehensive care tailored to their individual needs.

Key Services Offered

The outpatient services are structured to provide flexibility and intensive support, helping clients maintain their daily responsibilities while undergoing treatment. The core offerings include:

  • Individual, Group, Couples, and Family Counseling
  • Psychiatric Services and Case Management
  • Education Groups and Aftercare Services
  • Intensive Outpatient (IOP) Programs (a minimum of 9 hours per week in Lakeland and Winter Haven)
  • Drug Screens and Medication-Assisted Treatment (MAT)

For those requiring a higher level of care, Tri-County Human Services also operates residential facilities, including the Detox Unit, the RASUW Center for Women, and the New Beginning Transition & Treatment Center for men, providing pathways for seamless transition across different levels of support.

Accessing Services and Locations

Tri-County Human Services maintains a “no wrong door” policy, making it easy for individuals to access the care they need. Potential clients can call any facility, and staff will assist in connecting them with the most appropriate program. While historical records may show an address on U.S. Highway 98 South, the current Lakeland Outpatient Clinic is located at 2330 Commerce Point Drive, providing accessible care and resources to the community.

Frequently Asked Questions

  • What geographic areas does Tri-County Human Services serve?Tri-County Human Services primarily serves individuals in Polk, Hardee, and Highlands Counties in Florida.
  • Are appointments required for outpatient services?Tri-County Human Services offers open access days and times for initial assessments at their outpatient clinics, though it is always best to call ahead for current schedules and availability.
  • Does the program offer services for co-occurring mental health issues?Yes, Tri-County structures its programs to ensure individuals receive age-appropriate treatment related to individual therapy, group therapy, and psychiatric services for primary mental health and co-occurring disorders.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Residential/24-hour residential
Outpatient day treatment or partial hospitalization
Intensive outpatient treatment
Regular outpatient treatment
Residential detoxification
Short-term residential
Age Groups Accepted
Children/Adolescents
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicaid
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
SAMHSA funding/block grants
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
External Opioid Medications Source
In-network prescribing entity
Other contracted prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
Other contracted prescribing entity
No formal relationship with prescribing entity
Assessment/Pre-treatment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Housing services
Assistance with obtaining social services
Mentoring/peer support
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State substance use treatment agency
State department of health
Commission on Accreditation of Rehabilitation Facilities (CARF)
Special Programs/Groups Offered
Adolescents
Young adults
Adult women
Pregnant/postpartum women
Adult men
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients who have experienced sexual abuse
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced trauma
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
HIV testing
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Other Services
Treatment for gambling disorder
Treatment for other addiction disorder
Education and Counseling Services
HIV or AIDS education, counseling, or support
Substance use disorder education
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Exclusive Services
Specially designed program for DUI/DWI clients
Ancillary Services
Case management service
Early intervention for HIV
Mental health services
Social skills development
Language Services
Sign language services for the deaf and hard of hearing
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