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Family Access Center

Contact Information
300 West Broadway Suite 29, Council Bluffs, IA, Iowa 51503
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Detailed Information

Family Access Center: Comprehensive Support in Council Bluffs, IA

The Family Access Center, located at 300 West Broadway in Council Bluffs, IA, serves as a vital community resource offering a broad spectrum of services focused on mental health, substance use treatment, and overall family well-being. Dedicated to supporting children, adolescents, and adults, the center employs a comprehensive approach to address the complexities of addiction and its impact on personal health, relationships, and productivity.

Substance Use and Mental Health Services

A core offering at the Family Access Center is their robust addiction treatment program, which begins with thorough evaluations and assessments. Individuals can schedule appointments or be referred for substance use disorder assessments, mental health evaluations, or both, ensuring a tailored understanding of their specific needs. Following a detailed clinical assessment, a personalized treatment plan is developed in collaboration with the client.

The center provides various levels of care, ranging from individual therapy to specialized group services. Treatment is designed to be highly individualized, depending on the severity, duration, and complexity of each person’s addiction. The therapeutic team emphasizes motivating clients toward change, repairing damaged relationships, and building sustainable recovery strategies. Furthermore, the Family Access Center is equipped to address co-occurring mental health disorders, integrating mental health therapy alongside addiction treatment for holistic care.

Community and Family Support

Beyond direct individual treatment, the Family Access Center integrates family and community support into its model. Services like Peer Recovery Coaching assist individuals by connecting them with others who have experienced addiction, helping them develop customized recovery plans based on their unique strengths and goals. The center is also contracted to provide sober living arrangements for homeless individuals struggling with addiction, offering case management and a supportive recovery environment.

For families requiring external assistance, the center offers programs like Solution-Based Casework and Safe Care. However, it is important for families to note that these specific evidence-based services for safety and stability are provided only through referral by the Department of Human Services (DHS).

Frequently Asked Questions (FAQs)

  • What types of insurance and payment options are accepted at the Family Access Center?
  • The center accepts various forms of insurance and also offers private pay options, as well as a sliding fee scale to make services accessible to a wider range of individuals.

  • Do I need a referral to schedule a substance use assessment?
  • No, individuals may schedule an appointment directly for an individual substance use disorder evaluation/assessment. Referrals are also accepted from outside sources.

  • Does the Family Access Center offer specialized programs for addressing domestic issues?
  • Yes, the center offers the Iowa Domestic Abuse Program (IDAP), which includes separate groups for male and female clients designed to help individuals make positive behavioral changes aligned with their personal values.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Outpatient day treatment or partial hospitalization
Intensive outpatient treatment
Regular outpatient treatment
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
External Opioid Medications Source
Other contracted prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
Source of Medications Used for Alcohol Use Disorder Treatment
Other contracted prescribing entity
No formal relationship with prescribing entity
Assessment/Pre-treatment
Comprehensive substance use assessment
Interim services for clients
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Cognitive behavioral therapy
Motivational interviewing
Matrix Model
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Facility Operation
Private for-profit organization
License/Certification/Accreditation
State department of health
Council on Accreditation (COA)
Special Programs/Groups Offered
Seniors or older adults
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced trauma
Testing
Drug or alcohol urine screening
Transitional Services
Discharge Planning
Outcome follow-up after discharge
Education and Counseling Services
Substance use disorder education
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking permitted without restriction
Facility Vaping Policy
Vaping permitted without restriction
Ancillary Services
Domestic violence services, including family or partner
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