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Heartland Family Service

Contact Information
515 East Broadway, Council Bluffs, IA, Iowa 51503
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Detailed Information

Substance Use Treatment at Heartland Family Service

Heartland Family Service is committed to strengthening individuals and families across Iowa and Nebraska, offering a range of crucial services since 1875. Among its comprehensive offerings is a dedicated Substance Use Treatment program, designed to help individuals establish and maintain long-term recovery. The service area for these treatments includes several counties in Southwest Iowa, such as Pottawattamie, Harrison, and Mills, with local facilities like the Lee Gendler Center in Council Bluffs providing accessible care.

Integrated Dual-Diagnosis Approach

A key feature of the treatment program is its dual-diagnosis approach. Recognizing the frequent co-occurrence of substance use disorders and mental health conditions, Heartland Family Service integrates care to address both aspects simultaneously. This holistic model ensures that clients receive thorough support, which includes:

  • On-site integrated mental health evaluation and treatment.
  • Psychiatric evaluation and medication management.
  • 24-hour emergency access for critical support.

By treating the whole person, this integrated approach significantly improves the chances for stable and lasting sobriety, focusing on both immediate abstinence and developing a comprehensive relapse prevention plan.

Pathways to Recovery

The goals of the Substance Use Treatment services are clear: to establish abstinence and initiate a stable, long-term recovery journey. The organization offers various related services that contribute to a person’s well-being and recovery network. For those residing in or near Council Bluffs, the facility at 515 E Broadway offers services that help clients navigate complex recovery challenges.

Heartland Family Service also offers various programs aimed at family support and prevention, such as Family Works, which is available in both Iowa and Nebraska. This ensures that clients have a robust support system as they move forward in their recovery, reinforcing the foundational mission of strengthening individuals and families within the community.

Frequently Asked Questions

What counties in Iowa does Heartland Family Service primarily serve for Substance Use Treatment?

In Iowa, the Substance Use Treatment services primarily cover Harrison, Mills, and Pottawattamie counties, among others in Southwest Iowa.

What does the “dual-diagnosis” approach mean?

The dual-diagnosis approach means the treatment program simultaneously addresses both substance use disorder and any co-occurring mental health conditions, offering integrated treatment, evaluation, and medication management.

Is this treatment focused only on immediate recovery?

No, the program aims to establish abstinence and, critically, to initiate a long-term and stable recovery, including the development of a specific relapse prevention plan.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Residential/24-hour residential
Long-term residential
Short-term residential
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Payment assistance (check with facility for details)
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Buprenorphine maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
Type of Alcohol Use Disorder Treatment
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
Pharmacotherapies
Acamprosate (Campral®)
Buprenorphine with naloxone
Buprenorphine without naloxone
Naltrexone (oral)
Medication for mental disorders
Nicotine replacement
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Professional interventionist/educational consultant
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Housing services
Assistance with obtaining social services
Mentoring/peer support
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State department of health
Council on Accreditation (COA)
Special Programs/Groups Offered
Adolescents
Young adults
Adult women
Pregnant/postpartum women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Veterans
Active duty military
Members of military families
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced trauma
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
TB screening
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Other Services
Treatment for gambling disorder
Treatment for other addiction disorder
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking not permitted
Exclusive Services
Specially designed program for DUI/DWI clients
Ancillary Services
Case management service
Domestic violence services, including family or partner
Mental health services
Social skills development
Transportation assistance
Language Services
Sign language services for the deaf and hard of hearing
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