Kentucky River Community Care Inc – Crossroads Crisis Services
Kentucky River Community Care Inc. operates the Crossroads Crisis Center, a vital resource located in Hazard, KY, dedicated to providing immediate and comprehensive support during mental health and substance abuse emergencies. This facility is structured to offer prompt, professional care for individuals and families facing behavioral health crises, emphasizing evaluation, assessment, and de-escalation in a safe environment.
Comprehensive Crisis Response
Crossroads Crisis Center functions as a 23-hour facility serving both adults and children experiencing a crisis. Their core mission is to intervene rapidly and effectively, helping to stabilize the situation and connect individuals with essential community resources for long-term care. The center’s services are delivered by experienced professionals available around the clock, recognizing that crises do not adhere to standard business hours. Children and adolescents are welcome, provided they are accompanied by a parent or legal guardian.
Accessing Support and Services
Immediate access to help is paramount for those struggling with addiction or mental health challenges. Kentucky River Community Care maintains multiple 24-hour crisis hotlines to ensure help is always within reach, regardless of the severity of the situation. These resources serve as the entry point for many seeking assistance and information.
Key Hotline Services:
- 24 Hr Crisis / Information Hotline: 1-800-262-7491
- Substance Abuse Crisis Line: 1-800-884-0704
- 24 hour Sexual Violence Crisis Line: 1-800-375-7273
- Deaf & Hard of Hearing (TTY): 1-800-606-6464
- National Suicide Hotline: 988
The services provided at Crossroads are instrumental in managing acute distress and laying the groundwork for recovery. By focusing on immediate stabilization and thorough assessment, the center ensures that individuals receive the appropriate next steps in their care, whether that involves further community-based treatment, specialized addiction programs, or ongoing mental health counseling. This integrated approach ensures that complex needs related to addiction are addressed holistically, offering a bridge to sustained well-being.
Frequently Asked Questions (FAQs)
Q: What is the main difference between the Crisis Hotline and the Substance Abuse Crisis Line?
A: The Crisis Hotline handles general mental health and behavioral crises, while the Substance Abuse Crisis Line is specifically staffed and dedicated to providing immediate support and resources for those dealing with drug or alcohol addiction emergencies.
Q: Is the Crossroads Crisis Center a residential treatment facility?
A: No, Crossroads Crisis Center is primarily a 23-hour facility focused on emergency evaluation, assessment, and de-escalation of immediate crises. It serves as a short-term stabilizing point before connecting individuals to longer-term residential or outpatient care.
Q: Are the services available to people outside of Hazard, KY?
A: While the physical center is located in Hazard, the 24-hour crisis hotlines are accessible to a wider regional population, offering critical support and guidance regardless of the caller’s immediate location, and facilitating connections to resources within their area.
