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Behavioral Health Network (BHN) - City Clinic

Contact Information
235 Maple Street, Holyoke, MA, Massachusetts 01040
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Detailed Information

Behavioral Health Network (BHN) City Clinic: Comprehensive Outpatient Care in Holyoke, MA

Located at 235 Maple Street in Holyoke, Massachusetts, the Behavioral Health Network (BHN) City Clinic provides essential outpatient services for individuals grappling with substance use disorders and mental health challenges. This center is committed to offering a continuum of care that addresses both the physical and psychological aspects of recovery, utilizing evidence-based practices in a supportive environment.

Integrated Treatment Approach

BHN City Clinic stands out for its integrated approach to behavioral health. Recognizing the high rate of co-occurring conditions, the facility offers comprehensive treatment for both substance use disorders (SUD) and serious mental health illness in adults, as well as serious emotional disturbance in children and youth. The clinic serves children, adolescents, adults, and families within the community.

Core Services Offered

The facility provides a wide range of services designed to support long-term recovery and mental well-being. These services are delivered by credentialed clinicians and accredited professionals, ensuring high-quality, professional care.

  • Individual and Group Counseling Services
  • Medication-Assisted Treatment (MAT) for Opioid Use Disorder (OUD)
  • Behavioral Health Urgent Care Center (Walk-in hours available)
  • Medication Management and Psychiatry Services
  • Therapies such as Cognitive Behavioral Therapy (CBT) and Motivational Interviewing
  • Family and Couples Counseling

A cornerstone of the substance use program is Medication-Assisted Treatment (MAT), which combines FDA-approved medications like buprenorphine, methadone, Suboxone, and Vivitrol with counseling. This dual-pronged strategy is crucial for reducing cravings, easing withdrawal, and promoting sustained sobriety.

Accessibility and Hours

As an outpatient clinic, BHN City Clinic provides flexible hours to accommodate clients’ schedules. Standard outpatient hours run Monday through Friday, with expanded services, including weekend hours for certain programs like the Opioid Treatment Program (OTP). The clinic also operates a Behavioral Health Urgent Care Center, offering same-day support and crisis assessment to help clients avoid the emergency room during a crisis.

Frequently Asked Questions (FAQs)

Can I receive mental health counseling and addiction treatment at the same time?

Yes, BHN City Clinic specializes in treating co-occurring disorders, providing integrated services for both substance use and mental health conditions under one roof.

Does this facility accept walk-ins for new clients or crises?

Yes, the clinic offers a Behavioral Health Urgent Care Center with dedicated walk-in hours for crisis assessments and stabilization, aiming to provide same-day support.

What types of insurance are accepted for treatment?

The BHN City Clinic accepts most major insurance plans, including both Medicaid and Medicare for covered services.

What is Medication-Assisted Treatment (MAT) and how is it used here?

MAT is an evidence-based approach that combines FDA-approved medications with behavioral counseling and therapy to treat addiction, reducing cravings and withdrawal symptoms to support recovery.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Detoxification
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Residential/24-hour residential, Residential detoxification
External Opioid Medications Source
In-network prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Does not treat alcohol use disorder
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
Pharmacotherapies
Clonidine
Medication for mental disorders
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State substance use treatment agency
State department of health
Commission on Accreditation of Rehabilitation Facilities (CARF)
Find Help (877) 922-8999