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Healthcare Resource Centers - Community Substance Abuse Centers

Contact Information
130 Southampton Road Suite 4, Westfield, MA, Massachusetts 01085
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Detailed Information

Healthcare Resource Centers: Comprehensive Addiction Treatment in Westfield, MA

Located at 130 Southampton Road in Westfield, Massachusetts, the Healthcare Resource Centers (HCRC) offer specialized treatment for individuals grappling with opioid addiction. This center is recognized as a leading provider of Medication-Assisted Treatment (MAT), creating a structured and supportive environment designed to guide patients toward sustainable recovery. Their approach is centered on patient-focused care, acknowledging the unique challenges faced by each individual.

Specialized Treatment and Services

HCRC Westfield is primarily focused on delivering high-quality Medication-Assisted Treatment. This evidence-based approach is crucial for managing the physiological aspects of addiction, helping patients stabilize their lives and engage fully in the therapeutic process. The primary medication utilized is methadone, which effectively manages severe withdrawal symptoms and significantly reduces cravings, allowing for better concentration on long-term recovery goals.

The facility integrates several essential services alongside medication management:

  • Medical Assessments and Testing: Comprehensive evaluations to ensure safe and effective treatment planning.
  • Counseling Services: Individual and group therapy sessions are vital components, addressing the behavioral, emotional, and social factors contributing to substance use.
  • Supportive Environment: The center cultivates a non-judgmental and welcoming atmosphere where patients feel safe and encouraged throughout their journey.

Accessibility and Operational Details

HCRC Westfield is dedicated to making recovery accessible. They accept a variety of payment options to reduce financial barriers to treatment, including Medicaid, Medicare, and most major insurance plans. Grant funding and self-pay options are also available. For veterans, the center participates in the VA Community Care Network through Optum and TriWest at many locations, although prior authorization is typically required.

The treatment center operates on a consistent schedule to serve its patient population. While hours can vary, the facility is generally open Monday through Friday from 6:00 am to 2:00 pm, and on Saturdays from 8:30 am to 12:00 pm. The center is closed on Sundays, with holiday hours requiring an appointment. Prospective patients can reach out directly to HCRC Westfield by calling 413.603.1934 to take the first step toward treatment and recovery.

Frequently Asked Questions (FAQs)

What is Medication-Assisted Treatment (MAT)?

MAT is the use of medications, combined with counseling and behavioral therapies, to treat substance use disorders. At HCRC Westfield, methadone is the primary medication used to manage opioid withdrawal symptoms and reduce cravings.

Do I need an appointment for treatment?

While the center operates specific daily hours for services, it is best to call 413.603.1934 for an initial assessment or to schedule an appointment, especially regarding holidays or specific service needs.

What types of insurance are accepted at HCRC Westfield?

HCRC Westfield accepts various forms of payment, including Medicaid, Medicare, and most major insurance plans. They also offer self-pay options and utilize grant funding to assist patients.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Service Setting
Outpatient
Outpatient day treatment or partial hospitalization
Intensive outpatient treatment
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Age Groups Accepted
Young Adults
Adults
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Type of Opioid Treatment
Federally-certified Opioid Treatment Program
Methadone maintenance
Accepts clients using MAT but prescribed elsewhere
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Methadone used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
Other contracted prescribing entity
Type of Alcohol Use Disorder Treatment
Does not treat alcohol use disorder
Pharmacotherapies
Methadone
Assessment/Pre-treatment
Comprehensive substance use assessment
Interim services for clients
Complete medical history/physical exam
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Recovery Support Services
Self-help groups
Housing services
Assistance with obtaining social services
Facility Operation
Private for-profit organization
License/Certification/Accreditation
State substance use treatment agency
Commission on Accreditation of Rehabilitation Facilities (CARF)
SAMHSA certification for opioid treatment program (OTP)
Special Programs/Groups Offered
Young adults
Adult women
Pregnant/postpartum women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Veterans
Active duty military
Members of military families
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced trauma
Testing
Breathalyzer or blood alcohol testing
Drug or alcohol urine screening
STD testing
TB screening
Testing for Hepatitis B (HBV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking permitted in designated area
Facility Vaping Policy
Vaping permitted in designated area
Exclusive Services
Opioid use disorder clients only
Ancillary Services
Case management service
Integrated primary care services
Language Services
Sign language services for the deaf and hard of hearing
Find Help (877) 922-8999