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Appalachian Community Services

Contact Information
100 Teptal Terrace, Bryson City, NC, North Carolina 28713
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Detailed Information

Appalachian Community Services: Compassionate Substance Use Treatment in Western North Carolina

Appalachian Community Services (ACS) is a vital resource for individuals and families navigating mental health, intellectual/developmental disabilities (IDD), and substance use challenges in the mountains of North Carolina. Committed to providing comprehensive clinical care, ACS employs highly trained staff to ensure families have the confidence and support needed to face life’s toughest obstacles. Their substance use programs are designed to offer continuous support, from crisis intervention to structured outpatient care, prioritizing the unique needs of each client.

Comprehensive Clinical Approach

ACS utilizes a multi-faceted approach to address substance use disorder, focusing on integrated treatment that incorporates both medical and mental health professionalism. The agency’s commitment is to not just treat addiction, but to foster long-term wellness and recovery. This comprehensive care structure ensures clients receive tailored support throughout their journey, offering different levels of care designed to match the severity of the challenge.

The Adult Recovery Unit (ARU)

For adults experiencing mental health or substance use crises, the Adult Recovery Unit (ARU) offers a crucial alternative to traditional hospitalization. This 24-hour residential treatment facility provides a stable and therapeutic environment for stabilization and intervention. The dedicated team delivers extensive support, including:

  • Psychiatric evaluation
  • Medication management
  • Continuous monitoring and observation
  • Individual and group counseling sessions
  • Wellness education

Access to the ARU is available 24/7 through a referral from the Appalachian Community Services Mobile Crisis Management team.

Substance Abuse Intensive Outpatient (SAIOP)

For those who require structured treatment while maintaining their daily lives, the Substance Abuse Intensive Outpatient (SAIOP) program offers flexibility and intense focus on recovery skills. This program includes a robust set of services aimed at relapse prevention and rebuilding healthy routines, such as:

  • Individualized counseling and support
  • Group counseling tailored for shared recovery experiences
  • Family counseling, training, or comprehensive support
  • Biochemical testing (e.g., urine drug screens) for accountability and monitoring

Frequently Asked Questions (FAQs)

How can I access the Adult Recovery Unit (ARU)?

Admission consideration for the ARU is available 24 hours a day, 7 days a week. To access this residential crisis service, contact the Appalachian Community Services Mobile Crisis Management team at 888-315-2880.

Does ACS treat co-occurring disorders?

Yes, Appalachian Community Services is equipped to treat co-occurring mental health and substance use challenges, providing integrated care that addresses both issues simultaneously for comprehensive recovery.

Where is the primary location for treatment?

Appalachian Community Services operates facilities across Western North Carolina, including residential services like the ARU in Waynesville and outpatient locations in areas such as Franklin and Bryson City, to best serve the region.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Outpatient detoxification
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Payment assistance (check with facility for details)
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
No formal relationship with prescribing entity
Pharmacotherapies
Buprenorphine with naloxone
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Clonidine
Medication for mental disorders
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Professional interventionist/educational consultant
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Matrix Model
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Housing services
Assistance with obtaining social services
Mentoring/peer support
Employment counseling or training
Facility Operation
Private for-profit organization
License/Certification/Accreditation
State substance use treatment agency
State mental health department
State department of health
Commission on Accreditation of Rehabilitation Facilities (CARF)
Special Programs/Groups Offered
Adolescents
Young adults
Adult women
Pregnant/postpartum women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Clients with co-occurring mental and substance use disorders
Clients who have experienced sexual abuse
Clients who have experienced trauma
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
TB screening
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Other Services
Treatment for gambling disorder
Treatment for other addiction disorder
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Facility Smoking Policy
Smoking permitted in designated area
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Case management service
Domestic violence services, including family or partner
Early intervention for HIV
Mental health services
Social skills development
Language Services
Sign language services for the deaf and hard of hearing
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