Help with addiction starts with one call.

877-922-8999
PersonPersonPerson

Thousands of people helped nationwide.

Eleanor Health

Open Now
Contact Information
3013 Senna Drive Suite A, Matthews, NC, North Carolina 28105
0.000
Detailed Information

Eleanor Health: A Whole-Person Approach to Addiction Recovery

Eleanor Health provides compassionate and comprehensive addiction treatment services focused on supporting individuals through every stage of their recovery journey. Recognizing that addiction is a complex challenge with physical, mental, and emotional facets, Eleanor Health utilizes a “whole-person” approach. The treatment philosophy is centered on respect, personalized care, and a judgment-free environment, ensuring that community members feel seen and supported as they work towards the goals they set for themselves.

Integrated Treatment Options

Recovery is not a linear path, and Eleanor Health tailors its services to meet diverse individual needs. Their integrated treatment model combines evidence-based medical care with essential therapeutic and supportive services.

Medication-Assisted Treatment (MAT)

MAT is a cornerstone of the Eleanor Health program, blending FDA-approved medications with counseling and support. This approach is highly effective in managing withdrawal symptoms, reducing cravings, and facilitating long-term stability and success in recovery. MAT is offered for various substance use disorders, including:

  • Alcohol Use Disorder
  • Opioid Use Disorder
  • Meth Use Disorder
  • Prescription Drug Addiction

Virtual and In-Person Support

To maximize accessibility and convenience, Eleanor Health offers robust virtual care across North Carolina. Through secure video conferencing, community members can engage in virtual therapy sessions, receive necessary medication management support, and access remote monitoring services. In addition to virtual options, the organization maintains physical clinics in locations like Matthews, NC, providing flexibility for those who prefer in-person appointments. The services provided encompass:

  • Virtual Therapy and Addiction Counseling
  • Online Peer Support Services
  • Treatment for Co-Occurring Mental Health Conditions

Community and Peer Support

A critical component of Eleanor Health’s model is its emphasis on peer support. Trained specialists who have lived experience with addiction or mental health challenges offer invaluable guidance, encouragement, and accountability. This community-based approach creates a safe space for individuals to share their stories and feel understood, fostering connection and mutual encouragement as they navigate the maze of recovery.

Frequently Asked Questions

Here are some common questions about starting treatment with Eleanor Health:

  • Does Eleanor Health assist with needs beyond medical treatment? Yes, Eleanor Health is committed to holistic care and can help connect community members to local resources for needs such as food stability, housing, and transportation, supporting overall life stability during recovery.
  • What is the first step to beginning treatment? The first step is typically a free, confidential call with the Eleanor Health team to discuss individual needs and recovery goals before developing a personalized treatment plan.
  • Which insurance plans does Eleanor Health accept? Eleanor Health accepts most major insurance plans in North Carolina, including various Medicare Advantage, Blue Cross Blue Shield, and Medicaid replacement plans. It is recommended to call the facility to confirm specific coverage details.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Detoxification
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Regular outpatient treatment
Age Groups Accepted
Young Adults
Adults
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Medicare
Medicaid
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Detoxification (medical withdrawal) Services
Alcohol Detoxification
Benzodiazepines Detoxification
Cocaine Detoxification
Methamphetamines detoxification
Opioids detoxification
Medication routinely used during detoxification
Type of Opioid Treatment
Buprenorphine detoxification
Buprenorphine maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Accepts clients using MAT but prescribed elsewhere
Lofexidine or Clonidine detoxification
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
No formal relationship with prescribing entity
Pharmacotherapies
Acamprosate (Campral®)
Disulfiram
Buprenorphine with naloxone
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Clonidine
Medication for mental disorders
Nicotine replacement
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Complete medical history/physical exam
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Housing services
Assistance with obtaining social services
Recovery coach
Mentoring/peer support
Employment counseling or training
Facility Operation
Private for-profit organization
License/Certification/Accreditation
State substance use treatment agency
Commission on Accreditation of Rehabilitation Facilities (CARF)
Special Programs/Groups Offered
Pregnant/postpartum women
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
HIV testing
Metabolic syndrome monitoring
Testing for Hepatitis C (HCV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Education and Counseling Services
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Case management service
Mental health services
Social skills development
Transportation assistance
Language Services
Sign language services for the deaf and hard of hearing
Find Help (877) 922-8999