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Phoenix Counseling Center

Contact Information
804 North Lafayette Street Suite 2, Shelby, NC, North Carolina 28150
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Detailed Information

Phoenix Counseling Center: Comprehensive Addiction Treatment in Shelby, NC

Phoenix Counseling Center is dedicated to providing accessible and comprehensive behavioral health services to individuals and families across Gaston, Lincoln, and Cleveland counties. Recognizing that challenges like substance use, domestic violence, trauma, or mental health issues such as severe anxiety or depression can lead to crisis situations, Phoenix offers a full continuum of compassionate care designed to help consumers rise to new paths forward.

Specialized Substance Use Treatment

The center delivers specialized programs for substance use disorders, focusing on recovery and stability. Services are available for both adults and young adults struggling with addiction. Treatment is grounded in evidence-based practices and is tailored to meet individual needs, emphasizing the consumer’s right to choice and building upon their personal strengths.

Treatment Modalities and Services Offered

Phoenix utilizes a variety of therapeutic approaches and settings to address addiction:

  • Cognitive Behavioral Therapy (CBT)
  • Motivational Interviewing
  • Contingency Management
  • Brief Intervention
  • Anger Management
  • Substance Use Treatment and Detoxification
  • Treatment for co-occurring substance use disorders plus serious mental health illness (adults) or serious emotional disturbance (children)

Opioid Addiction and MAT

A critical component of Phoenix Counseling Center’s services is addressing opioid use disorders, including addiction to heroin, fentanyl, and prescription painkillers. They offer Medication-Assisted Treatment (MAT) utilizing medications such as buprenorphine and naltrexone during detox and ongoing treatment. Specific locations, such as the Shelby Comprehensive Treatment Center, provide MAT options like buprenorphine, methadone, Suboxone, and Vivitrol in an outpatient setting, often accompanied by individual and group therapy.

Crisis Stabilization and Inpatient Care

For those requiring intensive support, the center offers residential services, including 24-hour residential care and residential detoxification at their Cleveland Crisis and Recovery Center location (609 N Washington Street). These settings provide a stable environment for individuals experiencing acute crises related to mental illness, addictions, or developmental disabilities.

Outpatient and Community Support

Phoenix ensures flexibility through multiple locations, including their Shelby Outpatient Office (804 N. Lafayette Street, Suite 2). Outpatient services provide ongoing counseling, education, and assistance, strengthening the connection between treatment and the community. The center maintains a large network of professional partnerships, investing expertise for the health and well-being of the local community.


Frequently Asked Questions (FAQs)

Q: Does Phoenix Counseling Center treat co-occurring disorders (dual diagnosis)?

A: Yes, Phoenix Counseling Center provides specialized treatment for individuals with co-occurring substance use disorders and serious mental health illnesses in adults or serious emotional disturbances in children.

Q: What types of opioid addiction medications are used in MAT programs?

A: The center utilizes various medications for opioid addiction treatment, including buprenorphine and naltrexone, and in outpatient settings, methadone, Suboxone, and Vivitrol may also be offered.

Q: Where are the primary locations in Shelby, NC?

A: Phoenix operates a Shelby Outpatient Office at 804 N. Lafayette Street, Suite 2, and the Cleveland Crisis and Recovery Center (which offers residential services) at 609 N Washington Street.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Intensive outpatient treatment
Regular outpatient treatment
Age Groups Accepted
Young Adults
Adults
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Medicare
Medicaid
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Payment assistance (check with facility for details)
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Buprenorphine maintenance
Prescribes buprenorphine
Accepts clients using MAT but prescribed elsewhere
Opioid Medications used in Treatment
Buprenorphine used in Treatment
External Opioid Medications Source
In-network prescribing entity
Other contracted prescribing entity
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
Other contracted prescribing entity
No formal relationship with prescribing entity
Pharmacotherapies
Buprenorphine with naloxone
Buprenorphine without naloxone
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Cognitive behavioral therapy
Motivational interviewing
Matrix Model
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Self-help groups
Housing services
Assistance with obtaining social services
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State substance use treatment agency
State mental health department
State department of health
Commission on Accreditation of Rehabilitation Facilities (CARF)
Special Programs/Groups Offered
Adult women
Adult men
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Case management service
Domestic violence services, including family or partner
Mental health services
Social skills development
Transportation assistance
Language Services
Sign language services for the deaf and hard of hearing
Find Help (877) 922-8999