PORT Health Services – Facility Based Crisis: Washington, NC
The PORT Health Services Facility-Based Crisis (FBC) center in Washington, North Carolina, offers essential, integrated mental health and substance use crisis services 24 hours a day, seven days a week. This facility is specifically designed to support individuals who are experiencing mental health or substance use symptoms and require immediate attention, stabilization, and recovery support, but who do not need traditional hospitalization.
Located at 1379 Cowell Farm Road, this FBC center provides a safe, supportive environment staffed by trained medical and clinical professionals. The program aims to manage acute symptoms, facilitate early crisis stabilization, and prevent future crises by delivering personalized treatment plans.
Comprehensive Crisis and Addiction Treatment
PORT Health Services FBC delivers a wide array of therapeutic activities and clinical services aimed at achieving stability and promoting long-term recovery. The center is recognized for its commitment to high standards of care, holding accreditations from organizations like CARF (Commission on Accreditation of Rehabilitation Facilities) and the state of North Carolina.
Key Services and Treatment Modalities:
- Acute symptom management
- Early crisis stabilization
- Medication Assisted Treatment (MAT)
- Individual and Group counseling
- Cognitive Behavioral Therapy (CBT)
- Relapse prevention
- Life skills education
- Medication education and management
- Intervention Services
Individuals accepted into the program are typically referred by MCOs, physicians’ offices, emergency departments, or may self-refer within North Carolina. The facility is suitable for those who can function in a non-secure setting and participate in structured program activities, and whose health risks are manageable without requiring inpatient hospitalization.
Focus on Stabilization and Recovery
The treatment approach at the Washington FBC center emphasizes immediate stabilization and personalized care. For individuals struggling with addiction, the program offers support for withdrawing from alcohol or drugs and includes specialized addiction treatments like smoking/vaping/tobacco cessation counseling. By integrating clinical and medical care, the facility ensures that each person receives the specific support needed to address their unique behavioral dynamics and cognitive processing abilities, paving the way for sustained recovery.
Frequently Asked Questions
What types of crises does the facility handle?
The facility specializes in handling mental health and substance use symptoms that require active medical monitoring, treatment of behavioral or mood disorders, and early crisis stabilization.
Is this an inpatient hospital?
No, the Facility-Based Crisis center is a non-secure facility. It serves individuals who need intensive support and stabilization but do not meet the criteria for hospitalization.
Does PORT Health Services offer Medication Assisted Treatment (MAT)?
Yes, Medication Assisted Treatment is an integrated part of the services offered at the Washington Facility-Based Crisis Center.




