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Appalachian Community Services - The Balsam Center

Contact Information
91 Timberlane Road, Waynesville, NC, North Carolina 28786
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Detailed Information

Appalachian Community Services – The Balsam Center: Comprehensive Behavioral Health Treatment

Located in Waynesville, NC, Appalachian Community Services (ACS) operates The Balsam Center at 91 Timberlane Road, offering a broad spectrum of care for individuals grappling with mental health, substance use challenges, and co-occurring disorders. This facility serves adults, adolescents, and children, providing essential support through various levels of care designed to foster lasting recovery and stability. The center is recognized for its dedicated team of medical and mental health professionals who deliver comprehensive, person-centered treatment.

Treatment and Levels of Care

The Balsam Center provides both inpatient and outpatient treatment options, ensuring flexibility tailored to individual needs. Their services include hospital inpatient/24-hour hospital inpatient care and detoxification programs. For adults experiencing a mental health or substance use crisis, the Adult Recovery Unit (ARU) offers a 24-hour residential alternative to traditional hospitalization. This unit provides continuous monitoring and observation in a supportive environment.

Detoxification and Medication-Assisted Treatment (MAT)

A critical component of The Balsam Center’s offerings is its comprehensive detox program. The facility is equipped to handle detoxification from a variety of substances, including:

  • Alcohol
  • Benzodiazepines
  • Cocaine
  • Methamphetamines
  • Opioids (heroin, fentanyl, prescription painkillers)

For opioid use disorders, the center actively utilizes Medication-Assisted Treatment (MAT), including Buprenorphine maintenance and detoxification, underscoring their commitment to evidence-based recovery strategies.

Therapeutic Modalities and Counseling

Treatment at The Balsam Center integrates various counseling and therapeutic modalities to address the root causes of addiction and support recovery. Counseling services are highly prioritized and include individual, group, and family counseling. The center employs programs such as Cognitive Behavioral Therapy (CBT), anger management, brief intervention, contingency management, and motivational interviewing. These interventions help patients develop crucial coping mechanisms and tools for long-term sobriety. The facility also addresses co-occurring mental health illnesses and offers transitional recovery services, including discharge planning and peer support, to ensure continuity of care post-treatment.

Frequently Asked Questions

Does The Balsam Center treat co-occurring mental health and substance use disorders?

Yes, the facility specializes in providing integrated treatment for individuals with co-occurring substance use disorders and serious mental health issues.

What types of counseling are available at the center?

The center offers a range of counseling services, including individual counseling, group counseling, and family counseling.

Is The Balsam Center a residential facility?

Yes, The Balsam Center operates the Adult Recovery Unit (ARU), which is a 24-hour residential treatment facility, in addition to offering hospital inpatient and outpatient programs.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Detoxification
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Outpatient day treatment or partial hospitalization
Intensive outpatient treatment
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Detoxification (medical withdrawal) Services
Alcohol Detoxification
Benzodiazepines Detoxification
Cocaine Detoxification
Methamphetamines detoxification
Opioids detoxification
Medication routinely used during detoxification
Type of Opioid Treatment
Buprenorphine detoxification
Buprenorphine maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Accepts clients using MAT but prescribed elsewhere
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
Other contracted prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
Other contracted prescribing entity
Pharmacotherapies
Buprenorphine with naloxone
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Clonidine
Medication for mental disorders
Nicotine replacement
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Professional interventionist/educational consultant
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Matrix Model
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Self-help groups
Housing services
Assistance with obtaining social services
Mentoring/peer support
Facility Operation
Private for-profit organization
License/Certification/Accreditation
State substance use treatment agency
State mental health department
State department of health
Commission on Accreditation of Rehabilitation Facilities (CARF)
Special Programs/Groups Offered
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
HIV testing
TB screening
Testing for Hepatitis B (HBV)
Testing for Hepatitis C (HCV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Other Services
Treatment for gambling disorder
Treatment for other addiction disorder
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Facility Smoking Policy
Smoking permitted in designated area
Facility Vaping Policy
Vaping permitted in designated area
Exclusive Services
Specially designed program for DUI/DWI clients
Ancillary Services
Case management service
Domestic violence services, including family or partner
Early intervention for HIV
Mental health services
Social skills development
Language Services
Sign language services for the deaf and hard of hearing
Find Help (877) 922-8999