Chautauqua County Department of Mental Hygiene/CD Services
The Chautauqua County Department of Mental Hygiene/CD Services offers essential addiction treatment and mental health support, serving the community from its location at 200 East 3rd Street in Jamestown, NY. This government-operated facility is dedicated to providing comprehensive and accessible care for individuals and families facing challenges with substance use disorders and co-occurring mental health issues.
Commitment to Behavioral Health
As a Certified Community Behavioral Health Center (CCBHC), the department operates under a model designed to ensure immediate access to high-quality, evidence-based behavioral healthcare services. This commitment means they provide a full spectrum of services, including crisis intervention, counseling, and ongoing support, focusing on the individual’s overall well-being and recovery journey.
Addiction Treatment Services
The addiction treatment program is structured to address the complex nature of substance use disorder through integrated clinical services. Treatment modalities often include individual and group counseling, psychoeducational sessions, and medication-assisted treatment (MAT) options when appropriate. The program emphasizes personalized treatment plans, recognizing that successful recovery requires addressing the unique needs and circumstances of each client.
Key services available:
- Outpatient substance abuse counseling
- Mental health therapy for co-occurring disorders
- Crisis intervention and stabilization
- Case management and recovery support services
- Referral services to specialized care or detox facilities
Accessibility and Locations
While the main office is situated in Jamestown, the department strives to make services available to residents across the county. The primary contact number for the Jamestown location, often situated on the 5th Floor of the building, is 716-661-8330. This central access point ensures that residents can easily connect with staff to begin the intake process or receive immediate assistance.
The staff members are trained professionals, including licensed clinicians and social workers, who are dedicated to offering compassionate care within a supportive environment. They work collaboratively with clients to build resilience, develop coping skills, and establish a foundation for long-term sobriety and mental wellness.
Frequently Asked Questions
What is a Certified Community Behavioral Health Center (CCBHC)?
A CCBHC is a healthcare designation that ensures immediate access to a comprehensive range of mental health and substance use disorder services, regardless of a person’s ability to pay, focusing on integration and quality of care.
Do I need to be a Chautauqua County resident to receive services?
The Chautauqua County Department of Mental Hygiene primarily serves residents of Chautauqua County, New York, though it is best to contact the office directly at 716-661-8330 to confirm eligibility and intake procedures.
Are services confidential?
Yes, all services provided by the department adhere strictly to state and federal confidentiality laws, ensuring privacy and discretion throughout the treatment process.



