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Guidance Center of Westchester - Opioid Treatment Program

Contact Information
20 Sickles Avenue, New Rochelle, NY, New York 10801
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Detailed Information

The Guidance Center of Westchester: Opioid Addiction Recovery (METRO)

The Guidance Center of Westchester’s Opioid Treatment Program, known as METRO, provides a safe, comprehensive outpatient service designed to assist individuals grappling with opioid addiction, including dependency on heroin and prescription pain medications. Located at 20 Sickles Avenue in New Rochelle, NY, METRO is dedicated to improving the overall medical and emotional lives of its participants, empowering them toward lasting recovery and community engagement. It is important to note that METRO is an outpatient treatment program and does not operate as a detox center.

A Holistic Approach to Recovery

Understanding that addiction affects every aspect of a person’s life, METRO utilizes a multi-faceted approach to treatment. The program focuses on stabilizing individuals and equipping them with the necessary tools for sustained sobriety and improved life functioning. By offering essential support services in a structured setting, METRO helps participants overcome the significant challenges associated with opioid use disorder.

Core Services Provided

The comprehensive nature of the METRO program ensures that individuals receive tailored care that addresses both the addiction and any co-occurring mental health challenges. Key services available to participants include:

  • Individual and group counseling sessions.
  • On-site mental health services for dual-diagnosis support.
  • Medication-Assisted Treatment (MAT), which may include methadone or suboxone, as indicated for the specific needs of the client.
  • Referrals to additional community resources and support systems.

Operating Hours and Accessibility

To accommodate the needs of working individuals and ensure consistent access to treatment, the METRO program maintains extensive operating hours throughout the week. The facility is accessible six days a week, with morning hours designed to integrate smoothly into a participant’s daily schedule. For intake appointments or general inquiries, contact can be made directly via phone.

The standard operating hours are:

  • Monday through Friday: 6:00 AM – 1:45 PM
  • Saturday and Sunday: 7:00 AM – 10:00 AM

The center is closed only on major holidays: July 4th, Thanksgiving Day, Christmas Day, and New Year’s Day.

Frequently Asked Questions

What is the primary focus of the METRO program?

The METRO program’s primary focus is providing safe, comprehensive outpatient treatment and recovery services for individuals addicted to opioids, with the goal of improving medical and emotional well-being and increasing functional outcomes like employment and family stability.

Does the Guidance Center of Westchester offer detox services at this location?

No, the METRO program at 20 Sickles Avenue is specifically an outpatient treatment service and is not a detox center.

What forms of treatment are utilized at METRO?

Treatment at METRO is comprehensive, including individual and group counseling, on-site mental health services, and Medication-Assisted Treatment (MAT) options.

Where is the Guidance Center of Westchester METRO located?

The program is located at 20 Sickles Avenue, New Rochelle, NY 10801. The phone number for intake is 914-613-0700 x3459.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Intensive outpatient treatment
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Age Groups Accepted
Young Adults
Adults
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Payment Assistance Available
Payment assistance (check with facility for details)
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Buprenorphine maintenance
Federally-certified Opioid Treatment Program
Methadone maintenance
Prescribes buprenorphine
Prescribes naltrexone
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Methadone used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
Type of Alcohol Use Disorder Treatment
Does not treat alcohol use disorder
Pharmacotherapies
Methadone
Buprenorphine with naloxone
Buprenorphine without naloxone
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Medication for mental disorders
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Complete medical history/physical exam
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Recovery coach
Mentoring/peer support
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State substance use treatment agency
State mental health department
The Joint Commission
Federally Qualified Health Center
SAMHSA certification for opioid treatment program (OTP)
Drug Enforcement Agency (DEA)
Special Programs/Groups Offered
Adult women
Adult men
Clients with co-occurring mental and substance use disorders
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
STD testing
TB screening
Metabolic syndrome monitoring
Testing for Hepatitis B (HBV)
Testing for Hepatitis C (HCV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Exclusive Services
Opioid use disorder clients only
Language Services
Spanish
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