Catholic Charities Family and Community Services: Restart Outpatient Substance Use Clinic
Located at 79 North Clinton Avenue in Rochester, NY, the Catholic Charities Family and Community Services (CCFCS) operates a vital behavioral health facility that includes the Restart Outpatient Substance Use Clinic. This program is dedicated to offering essential, accessible support for individuals grappling with chemical dependency and substance use issues. The clinic recognizes the complexity of addiction and provides services aimed at fostering lasting recovery and improving overall quality of life for clients aged five and above, including those with co-occurring mental health conditions.
Comprehensive Services for Substance Use
The Restart Outpatient Substance Use Clinic provides a comprehensive suite of services designed to address the multifaceted challenges associated with drug and alcohol use. They focus on delivering personalized care that integrates various therapeutic approaches. This commitment ensures that each client receives treatment tailored to their unique needs and circumstances, supporting them through every stage of their recovery journey.
Core Treatment Offerings
- Substance Use Services for all struggling with drugs and alcohol use.
- Mental Health Counseling and Psychotherapy.
- Psychiatric Evaluations and Medication Management, available for co-occurring disorders.
- Gambling treatment, as CCFCS is the only licensed outpatient provider for this service in Monroe County.
Accessing Care and Intake
CCFCS has structured its intake process to maximize accessibility for those in immediate need of support. The clinic utilizes an Open Access model, eliminating the need for scheduled appointments during specific hours for initial consultations related to chemical dependency and mental health. This approach significantly reduces barriers to entry, making it easier for community members to start their treatment.
Open Access Hours and Contact
Prospective clients can visit the clinic at 79 N Clinton Ave during designated Open Access Hours for chemical dependency and mental health services. If in-person visits are not feasible, the facility is also equipped to conduct intake evaluations over the phone. For general inquiries or to begin the intake process by phone, individuals are encouraged to contact the intake department directly.
- Restart Chemical Dependency Open Access Hours: Tuesday and Wednesday, 8:30 am – 11:00 am.
- Contact Number: (585) 262-7000.
Frequently Asked Questions
What age group does Catholic Charities serve at this location? The facility provides services to anyone aged five and above who is struggling with mental health symptoms or co-occurring chemical dependency and mental illness.
Do I need an appointment for an initial assessment? No, the clinic offers Behavioral Health Open Access Hours and Restart Chemical Dependency Open Access Hours where intake evaluations can be processed without an appointment.
Does this clinic treat gambling addiction? Yes, Catholic Charities Family and Community Services is noted as the only licensed outpatient provider in Monroe County offering specialized gambling treatment.



