Puentes: Culturally-Informed Recovery Services
Puentes, meaning “Bridges” in Spanish, is a dedicated recovery location under the umbrella of Central City Concern, specializing in mental health and substance use treatment for individuals aged 18 and older in Multnomah County, Oregon, and the surrounding regions. This program is distinguished by its deep commitment to providing personalized, culturally-competent care, primarily serving the Latino/a/e community with a team of bicultural and bilingual clinicians. This specialized approach ensures clients receive support that is attuned to their specific language, cultural background, and lived experiences, fostering a more effective and trusting therapeutic environment.
Specialized Treatment and Approach
The core mission of Puentes is to address the dual challenges of mental health disorders and substance use through comprehensive services. The program places a significant emphasis on accessibility and inclusivity, understanding that cultural relevance is paramount in the journey toward recovery. Clients benefit from personalized care plans designed to meet individual needs, whether they require mental health counseling, substance abuse treatment, or assistance with DUII (Driving Under the Influence of Intoxicants) requirements. This dedication to specialized care reflects an understanding that recovery is not one-size-fits-all, especially across diverse populations.
Accessing Care and Eligibility
To begin the path to becoming a client at Puentes, individuals are encouraged to call the facility directly. The bilingual staff are available to guide prospective clients through the necessary paperwork and scheduling process, making the initial intake as smooth as possible. While Puentes specializes in serving Latino/a/e residents of Multnomah County, services may also be available to insured residents of other counties. This flexibility demonstrates Puentes’s commitment to expanding access to quality, culturally-sensitive treatment whenever possible.
The facility is located at 12672 South East Stark Street in Portland, Oregon. Services are generally available Monday through Friday, from 9 am to 5 pm, excluding holidays. The provision of bicultural and bilingual services ensures that language is never a barrier to receiving critical care, reinforcing the program’s role as a vital bridge to recovery for the community it serves.
Frequently Asked Questions
- What types of substance abuse treatment does Puentes offer? Puentes provides comprehensive substance abuse and DUII treatment services tailored to the individual needs of clients aged 18 and older.
- Do I have to be a Multnomah County resident to receive services? While Puentes specializes in serving Latino/a/e residents of Multnomah County, services may also be available to residents of other counties if they have insurance. Call for eligibility details.
- What does it mean that the clinicians are bicultural and bilingual? It means the clinical staff share the clients’ language and cultural background, which helps establish trust and ensures the treatment is culturally sensitive and relevant to the clients’ unique life experiences.



