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Health Connect America - Knoxville Office

Contact Information
5743 Western Avenue, Knoxville, TN, Tennessee 37921
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Detailed Information

Health Connect America – Knoxville Office: Comprehensive Behavioral Health Services

Located at 5743 Western Avenue in Knoxville, Tennessee, Health Connect America’s Regional Office provides essential behavioral health and recovery services to individuals, families, and communities throughout the region. Understanding that mental wellness and substance use challenges often intertwine, this facility is dedicated to offering integrated, client-centered care designed to address a wide range of needs. Their approach focuses on equipping clients with the tools necessary for sustainable long-term recovery and improved quality of life.

Personalized Treatment Approach

At the core of Health Connect America’s mission is the commitment to individualized care. Recognizing that every client’s journey is unique, treatment plans are carefully tailored following a thorough assessment. Services are designed to support clients across different stages of recovery, from initial intervention and therapy to ongoing community support and aftercare planning. The Knoxville office serves as a crucial resource for those seeking professional guidance in a supportive, confidential environment.

The facility specializes in a variety of therapeutic modalities aimed at treating both addiction and co-occurring mental health conditions. These services typically include:

  • Individual and Group Therapy
  • Family Support and Counseling
  • Mental Health Assessments and Counseling
  • Case Management and Community Resource Linkage
  • Skill-Building and Psychoeducation Programs

Accessibility and Contact Information

The office is conveniently located in Knoxville and operates with a focus on accessibility for those in need of assistance. Individuals seeking services can reach out directly to the facility via phone for initial inquiries and scheduling. The staff at Health Connect America is dedicated to fostering an environment where clients feel heard and supported throughout their participation in treatment.

For more information, or to begin the intake process, please contact the Knoxville Regional Office:

  • Address: 5743 Western Avenue, Knoxville, TN 37921
  • Phone: (865) 247-7045

Frequently Asked Questions

What types of payment or insurance are accepted at this location?

Prospective clients should contact the Knoxville office directly by phone to discuss specific details regarding accepted insurance plans, payment options, and verification of benefits, as coverage can vary widely.

Do they offer services specifically for adolescents or children?

Health Connect America typically provides a broad spectrum of behavioral health services, which often include programs tailored for children, adolescents, and their families. It is best to call the Knoxville office to confirm the availability of age-specific addiction or mental health programs.

What are the operating hours for the Knoxville office?

While standard business hours are generally 8:00 am to 5:00 pm on weekdays, calling ahead to confirm availability and schedule appointments is always recommended.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Intensive outpatient treatment
Regular outpatient treatment
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicaid
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
External Opioid Medications Source
Other contracted prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
Source of Medications Used for Alcohol Use Disorder Treatment
Other contracted prescribing entity
Pharmacotherapies
Medication for mental disorders
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Anger management
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Housing services
Assistance with obtaining social services
Facility Operation
Private for-profit organization
License/Certification/Accreditation
State substance use treatment agency
State mental health department
State department of health
Council on Accreditation (COA)
Special Programs/Groups Offered
Adolescents
Adult women
Pregnant/postpartum women
Clients with co-occurring mental and substance use disorders
Testing
Breathalyzer or blood alcohol testing
Drug or alcohol urine screening
TB screening
Transitional Services
Aftercare/continuing care
Discharge Planning
Outcome follow-up after discharge
Other Services
Treatment for other addiction disorder
Education and Counseling Services
Substance use disorder education
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Facility Smoking Policy
Smoking permitted in designated area
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Case management service
Mental health services
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