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New River Valley Community Services - Floyd Clinic

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Contact Information
260 Webbs Mill Road, Floyd, VA, Virginia 24091
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New River Valley Community Services – Floyd Clinic: Comprehensive Behavioral Health Support

The New River Valley Community Services (NRVCS) Floyd Clinic is a vital resource for individuals in the New River Valley seeking help with behavioral health challenges, including substance use disorders and mental health issues. Located at 260 Webbs Mill Road in Floyd, VA, the clinic is committed to enhancing lives by providing high-quality, person-centered services.

Addiction Treatment and Recovery Programs

NRVCS employs a comprehensive approach to addiction treatment, recognizing that recovery is a unique journey for every individual. Their services are designed to address both the substance use itself and the underlying mental health conditions that often co-occur (co-occurring disorders). This integrated care model ensures that clients receive holistic support for lasting sobriety and well-being.

Treatment modalities offered typically include a combination of evidence-based practices such as:

  • Individual and Group Counseling
  • Medication-Assisted Treatment (MAT)
  • Case Management and Discharge Planning
  • Relapse Prevention Education

The clinic’s professional staff works closely with clients to develop personalized treatment plans, fostering a supportive and confidential environment conducive to healing. Their dedication to the community has established NRVCS as a trusted provider of essential behavioral health services for over 50 years.

Clinic Hours and Contact Information

Understanding the need for accessible care, the Floyd Clinic maintains consistent operating hours throughout the week:

  • Monday: 8:30 a.m. – 7 p.m.
  • Tuesday: 11 a.m. – 7 p.m.
  • Wednesday: 8:30 a.m. – 6 p.m.
  • Thursday: 8:30 a.m. – 5 p.m.
  • Friday: Closed

For routine inquiries, clients can reach the clinic at 540-745-2047. In the event of a crisis or emergency, NRVCS maintains a 24/7 crisis line at 9-8-8 or 540-961-8400, ensuring immediate support is available when it is most needed.

Frequently Asked Questions (FAQs)

Does the Floyd Clinic offer services for mental health in addition to addiction treatment?

Yes, New River Valley Community Services is a comprehensive behavioral health provider, meaning they offer integrated services that address both mental health disorders and substance use disorders concurrently.

What is Medication-Assisted Treatment (MAT), and is it available at this location?

MAT is the use of medications, combined with counseling and behavioral therapies, to treat substance use disorders and help prevent relapse. While specific availability should be confirmed by calling the clinic, NRVCS utilizes evidence-based practices which often include MAT.

What should I do if I need help after the clinic is closed?

If you are experiencing a mental health or substance use crisis outside of regular operating hours, you should call the NRVCS crisis line immediately at 9-8-8 or 540-961-8400.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Intensive outpatient treatment
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
SAMHSA funding/block grants
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Prescribes buprenorphine
Accepts clients using MAT but prescribed elsewhere
Opioid Medications used in Treatment
Buprenorphine used in Treatment
External Opioid Medications Source
No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
No formal relationship with prescribing entity
Pharmacotherapies
Acamprosate (Campral®)
Buprenorphine with naloxone
Buprenorphine (extended-release, injectable)
Medication for mental disorders
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive substance use assessment
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Assistance with obtaining social services
Mentoring/peer support
Facility Operation
Local, county, or community government
License/Certification/Accreditation
State substance use treatment agency
State mental health department
Special Programs/Groups Offered
Criminal justice (other than DUI/DWI)/Forensic clients
Testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
TB screening
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Education and Counseling Services
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Family counseling
Facility Smoking Policy
Smoking permitted in designated area
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Case management service
Mental health services
Social skills development
Language Services
Sign language services for the deaf and hard of hearing
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