Waukesha County Department of Health and Human Services: Ongoing Behavioral Health Support
The Waukesha County Department of Health and Human Services, located at 514 Riverview Avenue in Waukesha, WI, is dedicated to providing essential clinical services for residents facing mental health and substance use conditions. Understanding that these challenges significantly impact daily life, the department offers comprehensive ongoing behavioral health services designed to support recovery and improve overall quality of life within the community. Their mission is to ensure that individuals and families have access to necessary care and resources without undue burden.
Integrated Clinical Services
The department’s approach is holistic, integrating various therapeutic and supportive services to address the complex nature of addiction and co-occurring mental health issues. Treatment is often initiated following an assessment, which determines the individual’s specific needs for rehabilitation services. Eligibility requires the individual to be a resident of Waukesha County, ensuring that local community members receive dedicated support tailored to their environment and resources.
A key aspect of their service delivery is making care accessible. The facility maintains normal business hours Monday through Friday, 8:00 AM to 4:30 PM, making it convenient for adults, children, and youth to seek help. Crucially, the department operates with a policy of non-discrimination based on the ability to pay, ensuring financial barriers do not prevent residents from accessing vital addiction and mental health support services.
Supportive Programs Offered
The Waukesha County Department of Health and Human Services provides several programs designed to support diverse needs within the community:
- Targeted Case Management (TCM): This service aids individuals with mental health and social needs by coordinating care and resources. Case managers work diligently to support wellness and enhance the quality of life for those they serve.
- Women in Recovery Help Program (WHARP): Specifically tailored for women struggling with substance use problems, WHARP provides extra support to help both the women and their families navigate the challenging path toward recovery.
- Ongoing Behavioral Health Services: These services include treatment options for both mental health and substance use conditions, focusing on individuals whose condition impacts their daily functioning and who require ongoing rehabilitation support.
By offering a combination of clinical treatment and coordinated resources, the department fosters an environment where recovery is achievable and sustainable. They are a critical resource for residents seeking stability and hope.
Frequently Asked Questions
What are the typical operating hours for clinical services?
Normal business hours for the department are Monday through Friday, 8:00 AM to 4:30 PM, excluding holidays.
Do I have to pay for services?
The Waukesha County Department of Health and Human Services does not discriminate based on ability to pay, ensuring access to essential services for all eligible Waukesha County residents.
How can I determine my eligibility for ongoing services?
To be eligible for ongoing behavioral health services, you must be a resident of Waukesha County and be assessed as needing rehabilitation services due to a mental health or substance use condition that affects your daily life.




