Help with addiction starts with one call.

877-922-8999
PersonPersonPerson

Thousands of people helped nationwide.

Waukesha County - Dept of Health and Human Services

Open Now
Contact Information
514 Riverview Avenue, Waukesha, WI, Wisconsin 53188
0.000
Detailed Information

Waukesha County Department of Health and Human Services: Ongoing Behavioral Health Support

The Waukesha County Department of Health and Human Services, located at 514 Riverview Avenue in Waukesha, WI, is dedicated to providing essential clinical services for residents facing mental health and substance use conditions. Understanding that these challenges significantly impact daily life, the department offers comprehensive ongoing behavioral health services designed to support recovery and improve overall quality of life within the community. Their mission is to ensure that individuals and families have access to necessary care and resources without undue burden.

Integrated Clinical Services

The department’s approach is holistic, integrating various therapeutic and supportive services to address the complex nature of addiction and co-occurring mental health issues. Treatment is often initiated following an assessment, which determines the individual’s specific needs for rehabilitation services. Eligibility requires the individual to be a resident of Waukesha County, ensuring that local community members receive dedicated support tailored to their environment and resources.

A key aspect of their service delivery is making care accessible. The facility maintains normal business hours Monday through Friday, 8:00 AM to 4:30 PM, making it convenient for adults, children, and youth to seek help. Crucially, the department operates with a policy of non-discrimination based on the ability to pay, ensuring financial barriers do not prevent residents from accessing vital addiction and mental health support services.

Supportive Programs Offered

The Waukesha County Department of Health and Human Services provides several programs designed to support diverse needs within the community:

  • Targeted Case Management (TCM): This service aids individuals with mental health and social needs by coordinating care and resources. Case managers work diligently to support wellness and enhance the quality of life for those they serve.
  • Women in Recovery Help Program (WHARP): Specifically tailored for women struggling with substance use problems, WHARP provides extra support to help both the women and their families navigate the challenging path toward recovery.
  • Ongoing Behavioral Health Services: These services include treatment options for both mental health and substance use conditions, focusing on individuals whose condition impacts their daily functioning and who require ongoing rehabilitation support.

By offering a combination of clinical treatment and coordinated resources, the department fosters an environment where recovery is achievable and sustainable. They are a critical resource for residents seeking stability and hope.

Frequently Asked Questions

What are the typical operating hours for clinical services?

Normal business hours for the department are Monday through Friday, 8:00 AM to 4:30 PM, excluding holidays.

Do I have to pay for services?

The Waukesha County Department of Health and Human Services does not discriminate based on ability to pay, ensuring access to essential services for all eligible Waukesha County residents.

How can I determine my eligibility for ongoing services?

To be eligible for ongoing behavioral health services, you must be a resident of Waukesha County and be assessed as needing rehabilitation services due to a mental health or substance use condition that affects your daily life.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Intensive outpatient treatment
Regular outpatient treatment
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
SAMHSA funding/block grants
Type of Opioid Treatment
Buprenorphine maintenance
Prescribes buprenorphine
Prescribes naltrexone
Relapse prevention with naltrexone
Accepts clients using MAT but prescribed elsewhere
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
Pharmacotherapies
Acamprosate (Campral®)
Disulfiram
Buprenorphine sub-dermal implant
Buprenorphine with naloxone
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Clonidine
Medication for mental disorders
Nicotine replacement
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Matrix Model
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
12-step facilitation
Recovery Support Services
Mentoring/peer support
Facility Operation
Local, county, or community government
License/Certification/Accreditation
State substance use treatment agency
State mental health department
State department of health
SAMHSA certification for opioid treatment program (OTP)
Special Programs/Groups Offered
Adolescents
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Clients with co-occurring mental and substance use disorders
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Other Services
Treatment for gambling disorder
Treatment for other addiction disorder
Education and Counseling Services
Individual counseling
Group counseling
Family counseling
Facility Smoking Policy
Smoking permitted in designated area
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Mental health services
Integrated primary care services
Language Services
Sign language services for the deaf and hard of hearing
Find Help (877) 922-8999