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United Community and Family Services

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47 Town Street, Norwich, CT, Connecticut 06360
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United Community and Family Services: Comprehensive Addiction Treatment and Support

United Community and Family Services (UCFS), located at 47 Town Street in Norwich, CT, serves as a vital resource for individuals and families navigating the complexities of substance use disorders. Recognizing that addiction is a chronic and multifaceted challenge, UCFS offers community-based, integrated services designed to promote long-term recovery and overall well-being. Their approach is rooted in providing accessible, compassionate care that addresses not only the immediate needs of addiction but also the underlying mental health and social factors that contribute to it.

Continuum of Care and Outpatient Services

UCFS emphasizes a flexible continuum of care, allowing clients to receive the level of support most appropriate for their unique journey. For many, this begins with robust outpatient counseling services. These programs are situated within the community, providing essential support without requiring residential stays, allowing individuals to maintain their daily responsibilities while actively engaging in recovery.

The outpatient counseling structure is designed to be highly adaptive, incorporating various evidence-based therapeutic modalities. Clients typically have access to:

  • Individual and Group Counseling: Focused on developing coping skills, addressing triggers, and building relapse prevention strategies.
  • Family Therapy: Essential for repairing relationships and establishing a supportive home environment.
  • Behavioral Health Integration: Addressing co-occurring mental health conditions, which often complicate substance use recovery.
  • Medication-Assisted Treatment (MAT): Where appropriate, MAT is utilized in conjunction with counseling to support stabilization and reduce cravings.

Crisis Intervention and Community Connection

In addition to structured counseling, UCFS is connected to critical crisis support networks. For individuals, particularly youth, experiencing acute behavioral or mental health crises related to substance use or other factors, Mobile Crisis services are accessible by dialing 211 (press 1, then 1 again). This direct link ensures that emergency help is available to stabilize acute situations and facilitate entry into longer-term treatment planning. The organization is deeply committed to connecting individuals to the broader resources necessary for sustainable sobriety, ranging from educational programs to case management support.

UCFS strives to be a pillar of health in the community, providing a safe and non-judgmental environment where recovery can truly flourish. Their commitment extends beyond clinical intervention to fostering resilience and promoting healthy, productive lives post-treatment.

Frequently Asked Questions (FAQs)

What is the primary focus of the UCFS addiction treatment program?

UCFS primarily focuses on accessible, community-based outpatient services, integrating individual, group, and family counseling with medical and behavioral health support, including Medication-Assisted Treatment (MAT) when clinically indicated.

Does UCFS offer residential or inpatient treatment programs?

While UCFS provides comprehensive outpatient services and linkage to crisis response, the core of their addiction treatment is generally delivered through community-based outpatient modalities, helping clients manage recovery while maintaining daily life.

How can I access emergency help for a substance use-related crisis?

If you or your child are experiencing a behavioral or mental health crisis, you can access Mobile Crisis services, which work closely with UCFS, by dialing 211, then pressing 1, and pressing 1 again.

Does UCFS accept insurance for addiction treatment services?

As a non-profit community health center, UCFS typically accepts a wide range of insurance plans and may offer sliding scale fees or other programs to ensure services are accessible regardless of a client’s ability to pay, though specific coverage should be verified directly with the center.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient, Residential/24-hour residential, Intensive outpatient treatment, Regular outpatient treatment, Residential detoxification, Short-term residential
Opioid Medications used in Treatment
Buprenorphine used in Treatment, Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
Other contracted prescribing entity
Type of Alcohol Use Disorder Treatment
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
Other contracted prescribing entity
Type of Opioid Treatment
Prescribes buprenorphine
Prescribes naltrexone
Accepts clients using MAT but prescribed elsewhere
Maintenance service with medically supervised withdrawal after stabilization
Pharmacotherapies
Buprenorphine with naloxone
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Medication for mental disorders
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State department of health
Federally Qualified Health Center
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