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Root Center for Advanced Recovery - Hartford Dispensary/New Britain Clinic

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Contact Information
542 East Main Street, New Britain, CT, Connecticut 06051
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Detailed Information

Root Center for Advanced Recovery: New Britain Clinic

The Root Center for Advanced Recovery’s New Britain Clinic is a dedicated facility committed to providing comprehensive and compassionate treatment for individuals grappling with substance use disorders and co-occurring mental health issues. Serving the New Britain community and surrounding towns, this center focuses on treating the whole person, recognizing that effective recovery requires addressing both the physical aspects of addiction and the underlying psychological and emotional factors.

Services and Approach

At the core of the Root Center’s philosophy is the delivery of evidence-based care tailored to meet the unique needs of each patient. The clinic provides essential services to both adults and adolescents, focusing on accessibility and sustained recovery. A key component of their offering includes medication-assisted treatment (MAT), which is critical for many individuals managing opioid use disorder. This medical support is integrated with behavioral health therapies to create a robust treatment plan.

Comprehensive Care Offerings

  • Medication-Assisted Treatment (MAT)
  • Individual and Group Counseling
  • Mental Health Services
  • Support for Adults and Adolescents

Facility Information and Accessibility

Located at 542 East Main Street, New Britain, CT 06051, the clinic is a major resource for the area, serving hundreds of patients daily. The facility maintains consistent operating hours to ensure patients can access necessary services, particularly during critical dosing times. Dosing services are available early in the morning, reflecting the organization’s understanding of the daily needs of their patient population. The professional staff strives to maintain a welcoming and supportive environment for all seeking help.

For those needing immediate contact, the phone number for the Root Center New Britain is 860-827-3313.

Frequently Asked Questions

What types of substance use disorders does the New Britain clinic treat?

The clinic specializes in treating various substance use disorders, with a strong focus on utilizing medication-assisted treatment (MAT) alongside comprehensive counseling for conditions such as opioid use disorder.

Are services available for minors at this location?

Yes, the Root Center New Britain provides comprehensive mental health and substance use treatment services for both adults and adolescents.

What are the typical operating hours for the facility?

The clinic is typically open Monday through Friday from 5:30am to 4pm, with Saturday hours from 6am to 9am for dosing. The center is closed on Sundays.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Residential/24-hour residential
Long-term residential
Age Groups Accepted
Children/Adolescents
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Private health insurance
Cash or self-payment
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Buprenorphine maintenance
Federally-certified Opioid Treatment Program
Methadone maintenance
Prescribes buprenorphine
Prescribes naltrexone
Use methadone/buprenorphine for pain management or emergency dosing
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Methadone used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
Type of Alcohol Use Disorder Treatment
Does not treat alcohol use disorder
Pharmacotherapies
Methadone
Buprenorphine sub-dermal implant
Buprenorphine without naloxone
Buprenorphine (extended-release, injectable)
Medications for Hepatitis C treatment
Lofexidine
Clonidine
Medication for mental disorders
Non-nicotine smoking/tobacco cessation
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Complete medical history/physical exam
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Brief intervention
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
12-step facilitation
Recovery Support Services
Self-help groups
Housing services
Assistance with obtaining social services
Recovery coach
Mentoring/peer support
Employment counseling or training
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State substance use treatment agency
State mental health department
State department of health
Commission on Accreditation of Rehabilitation Facilities (CARF)
Special Programs/Groups Offered
Adolescents
Young adults
Adult women
Pregnant/postpartum women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Veterans
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced trauma
Testing
Breathalyzer or blood alcohol testing
Drug and alcohol oral fluid testing
Drug or alcohol urine screening
HIV testing
STD testing
TB screening
Metabolic syndrome monitoring
Testing for Hepatitis B (HBV)
Testing for Hepatitis C (HCV)
Transitional Services
Aftercare/continuing care
Discharge Planning
Naloxone and overdose education
Outcome follow-up after discharge
Other Services
Treatment for other addiction disorder
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Medical Services
Hepatitis A (HAV) vaccination
Hepatitis B (HBV) vaccination
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Case management service
Early intervention for HIV
Mental health services
Social skills development
Transportation assistance
Language Services
Spanish
Sign language services for the deaf and hard of hearing
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