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United Community and Family Services

Contact Information
351 North Frontage Road Suite 24, New London, CT, Connecticut 06320
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Detailed Information

United Community and Family Services (UCFS): Comprehensive Behavioral Health and Addiction Treatment

United Community and Family Services (UCFS) in New London, CT, offers vital behavioral health and addiction treatment services dedicated to helping individuals and families navigate the complexities of recovery. Recognizing that addiction is often intertwined with mental health challenges, UCFS provides integrated care that addresses the whole person. Their approach is rooted in community support and clinical excellence, ensuring that residents in Southeastern Connecticut have access to high-quality, compassionate care close to home.

Integrated Approach to Recovery

The foundation of the UCFS addiction program is a holistic and individualized treatment plan. Instead of using a one-size-fits-all methodology, clients receive a comprehensive assessment to determine the most effective path forward. This integrated model is particularly beneficial as it simultaneously treats substance use disorders and co-occurring mental health conditions such as anxiety, depression, or trauma-related issues. By tackling these issues concurrently, UCFS aims for more sustainable and profound long-term recovery.

Services and Treatment Modalities

UCFS offers a spectrum of outpatient services designed to support individuals at various stages of their recovery journey. These services are delivered by experienced clinicians who utilize evidence-based practices. Treatment options are flexible and may include individual therapy, group counseling, and family therapy sessions. A strong emphasis is placed on developing coping skills, relapse prevention strategies, and improving overall emotional regulation. The New London facility, located at 351 North Frontage Road, is a key hub for these essential services.

Key components of the program often include:

  • Individual and Group Counseling
  • Medication-Assisted Treatment (MAT) referrals and support
  • Behavioral therapies (e.g., Cognitive Behavioral Therapy – CBT)
  • Psychoeducation and skill-building workshops
  • Case management and linkage to community resources

Commitment to Community Wellness

UCFS operates with a commitment to enhancing the wellness of the entire community, making services accessible to a diverse population. Their flexible scheduling, including extended hours on certain days (Monday-Thursday until 7 PM), helps clients balance treatment with their work and family responsibilities. Choosing UCFS means accessing a program that is locally trusted, professionally managed, and deeply invested in successful recovery outcomes for every client they serve.

Frequently Asked Questions

What types of addiction does UCFS treat?

UCFS treats a wide range of substance use disorders, including but not limited to alcohol, opioid, and other drug dependencies, through comprehensive outpatient and behavioral health services.

Do I need to be a New London resident to receive services?

While the New London office serves the local community, UCFS generally serves residents across Southeastern Connecticut, making their critical services available to a wide geographic area.

Does UCFS offer intensive inpatient programs?

UCFS primarily offers outpatient behavioral health and addiction treatment services. For individuals requiring a higher level of care, such as inpatient detoxification or residential treatment, UCFS clinicians can provide referrals and coordination with appropriate facilities.

Opening Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm
Sunday
6:00 am - 10:00 pm
Type of Care
Substance use treatment
Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
Service Setting
Outpatient
Intensive outpatient treatment
Outpatient methadone/buprenorphine or naltrexone treatment
Regular outpatient treatment
Gender Accepted
Female
Male
Payment/Insurance/Funding Accepted
Federal, or any government funding for substance use treatment programs
Medicare
Medicaid
Federal military insurance (e.g. TRICARE)
Private health insurance
Cash or self-payment
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Type of Opioid Treatment
Prescribes buprenorphine
Prescribes naltrexone
Accepts clients using MAT but prescribed elsewhere
Maintenance service with medically supervised withdrawal after stabilization
Opioid Medications used in Treatment
Buprenorphine used in Treatment
Naltrexone used in Treatment
External Opioid Medications Source
In-network prescribing entity
Other contracted prescribing entity
Type of Alcohol Use Disorder Treatment
This facility administers/prescribes medication for alcohol use disorder
Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity
Other contracted prescribing entity
Pharmacotherapies
Buprenorphine with naloxone
Naltrexone (oral)
Naltrexone (extended-release, injectable)
Medication for mental disorders
Assessment/Pre-treatment
Comprehensive mental health assessment
Comprehensive substance use assessment
Interim services for clients
Outreach to persons in the community
Complete medical history/physical exam
Screening for tobacco use
Screening for substance use
Screening for mental disorders
Treatment Approaches
Anger management
Brief intervention
Cognitive behavioral therapy
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Trauma-related counseling
Telemedicine/telehealth therapy
Recovery Support Services
Housing services
Assistance with obtaining social services
Recovery coach
Mentoring/peer support
Employment counseling or training
Facility Operation
Private non-profit organization
License/Certification/Accreditation
State department of health
Federally Qualified Health Center
Special Programs/Groups Offered
Adolescents
Young adults
Adult women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
Veterans
Active duty military
Members of military families
Criminal justice (other than DUI/DWI)/Forensic clients
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced intimate partner violence, domestic violence
Clients who have experienced trauma
Testing
Drug or alcohol urine screening
HIV testing
STD testing
TB screening
Metabolic syndrome monitoring
Testing for Hepatitis B (HBV)
Testing for Hepatitis C (HCV)
Transitional Services
Discharge Planning
Naloxone and overdose education
Other Services
Treatment for gambling disorder
Treatment for other addiction disorder
Education and Counseling Services
HIV or AIDS education, counseling, or support
Hepatitis education, counseling, or support
Health education services other than HIV/AIDS or hepatitis
Substance use disorder education
Smoking/vaping/tobacco cessation counseling
Individual counseling
Group counseling
Family counseling
Marital/couples counseling
Medical Services
Hepatitis A (HAV) vaccination
Hepatitis B (HBV) vaccination
Facility Smoking Policy
Smoking not permitted
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Case management service
Early intervention for HIV
Mental health services
Social skills development
Transportation assistance
Integrated primary care services
Find Help (877) 922-8999